Apple genius bar appointment

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To start the conversation again, simply ask a new question. Mac Pro, iOS Posted on Feb 26, PM. I used it last week to make an appointment to take in my Mac. It took me about two minutes. When I got the store, the young man who checked me in could apparently see how I'd made the appointment.

Apple genius bar appointment

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. In some cases, depending on your Apple warranty , Geniuses will simply replace your device. Some repairs, like damaged laptop screens and motherboards, for example, may require depot service. A Genius can take your device and ship it out for repairs, and the serviced item can be mailed directly to your home when the repair is complete. Related stories. Quick tip : If possible, back up your device before taking it to a Genius Bar. This is especially important if swapping your device with a replacement is necessary. Before you go directly to an Apple Store and try to get the attention of a Genius, start online or with a phone call. The Genius Bar allows for a very limited number of walk-ins each day, and if you arrive without an appointment, you might need to wait quite a while to be seen — or turned away entirely.

Go to "Mac Notebooks". When you're done, click Continueapple genius bar appointment, then click Reserve now to confirm. Other key qualifications include the ability to maintain composure and customer focus while solving technical issues and the ability to stay on schedule.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. It also provides option to chat or call a support person. We recommend speaking to Apple by phone or chat if possible, as this might save you a lot of time.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device.

Apple genius bar appointment

Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment.

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I'm on the support app and cannot find where to make the appointment. Common classes include "getting started" sessions for devices like the iPhone and iPad , workshops on using the Apple Pencil to draw and sketch on iPads, iPhone photography and more. Andrew83Ga macrumors regular Original poster. Click the device you're having issues with. The Genius Bar allows for a very limited number of walk-ins each day, and if you arrive without an appointment, you might need to wait quite a while to be seen — or turned away entirely. Apple provides training and certification to Geniuses but prefers candidates to have an aptitude for acquiring skills in technical repairs, excellent verbal communication skills, and the ability to work well on a team. You'll be taken to Apple's site to make changes there. No comments yet Comment from the forums. Whether you shop in a store or shop online , our Specialists can help you buy the products you love. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple.

The Apple Store is a glorious place to shop for all of your Apple device and accessory needs, but they can also help you with questions and repairs. The Genius Bar inside of the Apple Store is the official place to get assistance with your Apple device hardware issues.

Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. When you find the store you want, select the day you want and click on a time that's available for your appointment. View in context. Once you've found your preferred store, tap the store's name to continue. Just asking since not everyone with a MBP has an iPhone. Idefix macrumors a. Most Popular. Tell us why! User profile for user: archieny archieny. When I got the store, the young man who checked me in could apparently see how I'd made the appointment. Apple Stores don't just offer technical support and service via their Genius Bars — you can also take classes. Thanks for signing up!