Appointment at apple genius bar

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses.

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too.

Appointment at apple genius bar

To start the conversation again, simply ask a new question. I need to schedule a Genius Bar appointment for an iPhone 11 Pro. Why is this process so difficult? There is not a clear path to accomplishing this. I've tried going through this over the phone, but that has not worked. Does anyone have a proven system for this? Posted on Jan 16, PM. Make sure you choose something like broken screen so the system automatically wants to offer repair options, like a store appointment. Page content loaded. Jan 16, PM in response to austinag. Jan 16, PM in response to lobsterghost1. Not a Genius Bar in the bunch.

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In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. It also provides option to chat or call a support person. We recommend speaking to Apple by phone or chat if possible, as this might save you a lot of time. In some situations you also have the option to send your device for repair. A confirmation window appears with he details of your appointment. If it all looks good, click Reserve now. Before popping into a store, backing up your device is always recommended.

Appointment at apple genius bar

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first.

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Experts have multiple certification levels to best assist customers. Feb 29 February Complete store list. Get started with your Apple ID. Need tech support? Genius Bar I need assistance with a new iPhone and I can't seem to readily find how to schedule an appointment at my local Genius Bar, please help. You can then pick the one closest to you, or the one with the most or soonest appointments available. But other than that in person is the way that's probably the easiest. Posted on Feb 19, AM. Dale Fox is a freelance journalist based in the UK. Then, on the Reservation page, select Cancel. Tweet your questions to AppleSupport. User profile for user: lobsterghost1 lobsterghost1. Dale was previously a presenter and editor in China, where he also worked as a copywriter for OnePlus at its Shenzhen HQ. Apple tech problems?

The Apple Store is a glorious place to shop for all of your Apple device and accessory needs, but they can also help you with questions and repairs. The Genius Bar inside of the Apple Store is the official place to get assistance with your Apple device hardware issues.

Feb 25 February Follow Apple Support on Twitter. You can use these options or, if you really prefer an in-person appointment, just select The topic is not listed in step 2 above. It will also be useful for you to bring a photo ID with you, which matches your reservation name. Jump to a Section. We're going carbon neutral across our entire business by Google Gemini: Everything we know about the advanced AI model. If you want to learn how to use your products, Apple has other in-store options. It's a good idea to make a reservation online before visiting the Genius Bar. Posted on Feb 19, AM.