Avis car rental reviews

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By clicking a retailer link you consent to third party cookies that track your onward journey. If you make a purchase, Which? The most-used car hire company in our survey, American car rental company Avis operates in thousands of locations in six out of the seven continents. Visit Avis. For a company trusted by so many, its high prices, poor value and middling customer service ratings are very disappointing. If you want to see how Avis measures up against its rivals, read our best and worst car hire companies page. Customer score is based on a combination of overall satisfaction and how likely people are to recommend the company.

Avis car rental reviews

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Our promise. We provide a buying advantage with verified reviews and unbiased editorial research. This profile has not been claimed by the company. See reviews below to learn more or submit your own review. A link has directed you to this review. Its location on this page may change next time you visit. I rented a vehicle from Gerald R. Of course you don't find all these things out till you get onto the highway however, the 82, miles was a red flag I should have acknowledged. The fact Avis even has a car with this many miles and in this condition is hard to believe. I reported this to the GRR Avis employee and they offered no solution or seemed to care didn't get recorded anywhere that I complained.

Avis car rental reviews

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I was told by Austin Avis there was one in Killeen. I filled up the gas tank of the car I was returning and burned whatever it took me to get to the Danbury office which was not much more than a gallon. I went to the parking space and it turned out to be an electric vehicle. And they did not answer the phone when I called back asking if they can find a charging location. Not true, Killeen Avis said there was a charging station in Temple, but didn't know where. Numerous calls to Avis during that time achieved nothing in terms of assistance, useful advice or commiseration. After a two hour wait to pick up the vehicle, it was defective. I returned home and discovered they had put an unauthorized charge of Three days later, they charged me again! There is also no way to report this on the app or website during a rental, also convenient. In front of me in line, were a gentleman from Washington state and his two children who were freezing in their airport clothes. Reading other reviews here, I wonder how Avis stays in business. There were at least people in the preferred line.

Content on Jalopnik Advisor is commercial in nature and independent of Jalopnik Editorial and Advertising. Jalopnik Advisor content is free to consumers and always will be, however we and our partners may be compensated if you purchase a product or service through the links on this website. With over 1, locations in the U.

I tried to call customer service and got someone in another country I could barely understand that just repeated lines off a sheet. Subsequent calls to Avis offices in Denver resulted in additional frustration, none of the offices were able to switch out my car to the actual car I contracted for and the only solution offered me was that I should drive back 40 miles to the airport and switch the car out. How do I know I can trust these reviews about Avis? They are trying to stick me with another car renter's parking ticket from NJ, even though I only visited PA on my trip. Sign up to receive our free weekly newsletter. The car they gave me as a replacement had faulty brakes and I had to exchange it again when I got to New York. Customer Service Reliability. When I finally got to the counter, I was told to go to a parking space. When I tried to reconcile this dangerous experience with customer service post rental, I was told I should have reported it I did but no one cared and that there was nothing they could do at this point because there was no way to verify this, which is convenient. The end result was all the same. I think things are not reported and made difficult to report on purpose maybe? Eventually these will all add up to be a considerable chunk of business but the damage will be done. I waited for two hours. After a two hour wait to pick up the vehicle, it was defective. We provide a buying advantage with verified reviews and unbiased editorial research.