Club 4x4 insurance problems

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Get in touch with us regarding your concerns. When you make your complaint please provide as much information as possible, to assist us in resolving your matter quickly. Following the review we will provide, in writing, our final decision. If your complaint is not resolved in a manner satisfactory to you, or we do not resolve your complaint within 30 calendar days of receiving it, you may refer the matter to the Australian Financial Complaints Authority AFCA :. The Australian Financial Complaints Authority. Website: www. Email: info afca.

Club 4x4 insurance problems

By adgrant3 April 18, in Public Forum. Hi Guys Just though Id share out recent experience with Club 4x4 insurance. We had an accident with a cow over easter, taking out the front of the cruiser. I tried to call the insurance company only to find they are only open Mon - Fri 8 - 4pm. Given that it was easter weekend I called them first thing Tuesday morning to advise them of the accident. I was asked to supply photos, dash cam footage, driving history and rego papers for the cruiser which i did. A few days went by and I hadnt heard anything from them, so i called and got told once they has something to tell me they would contact me. On Wednesday 11th April I received a call from the claims dept of club 4x4 and they confirmed for me that the cruiser would be repaired and that it would be transported from Gin Gin to Mackay, where we are currently. They also provided me the name if the repairer. On Thursday I call the repairer to see that they have received communication from the insurance company and they confirmed for me they had Happy days or so I thought. On Friday I received a text message to call club 4x4 urgently, so I called only to be told by a claims consultant that my claim has been denied and my policy cancelled do to non-disclosure of 9 vehicle insurance claims prior to inception of the policy which was back on 6th April I was flabbergasted as I knew this not to be true, I asked them to send me the report.

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Getting part way through the …. Article from 4wdingaustralia. Getting part way through the trip and having two at fault insurance claims within two weeks of each other. To say I was peeved would be an understatement. They covered our highly modified Land Cruiser up until we sold it and then moved to the Isuzu Dmax we have now. Now, obviously this is not something you wish for, but the whole point of insurance is they are there for when a bad situation occurs, and to rectify it as seamlessly as possible.

I owe the idea of this article to Ricko from The Offroad Adventure Show , you are the reason why I dragged myself away from my desk to go out for a few days — cheers mate. His words were — every negative has a positive. Never have truer words been uttered. They allow us to determine whether we can insure you under our guidelines and, if so, what premium we need to set. If we would have knocked you back during the quote having had the full information and we find out at the time of claim that the information was wrong, is it right to expect to get paid? And should everyone else have to fund that potential claim? Any claim made whilst undertaking any illegal act will be denied. This includes trespassing and going into closed tracks or closed roadways. Others have medical conditions that necessitate prescription medication or even glasses.

Club 4x4 insurance problems

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Regards Peter. Never never had an insurance claim for either. There was a discussion on this matter recently. Do alternate insurers cover you fully for dirt roads and recovery Hope that you get things sorted out soon. My canopy adjustments had help up just fine and I was keen to get it all sorted. Hopping back into the car to leave, I reversed out with extreme caution. Product Specifications Breathable poly Due to the location of the damage, and the canopy on the back of the Dmax, it had to be removed first. A part of me wondered whether it was just going to need a new bumper, which I was planning on doing anyway.

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I spent a few hours moving the canopy back as best as possible, tightening the bolts up, panel beating the canopy wing and gluing the cracked bit back together. Asked to speak to Kaleem but nup to busy. Hi all I have insured my troopcarrier and phoenix caravan with the above company for the past 2 years. Forum Index. If you're the type of hero that charges into a creek without having a bit of a look before you do then you probably deserve to get slugged. This will not be the person whose decision or conduct is what your Complaint is about. Locally sourced neoprene stubby holders designed and printed in Australia exclusive to ExplorOz. I've been with Alliance the past few years, previously a couple of others, but yes all will cover anywhere as long as you are legally entitled to be there. I have already made my mind up to move back to Shannons where the premiums are better and they are much easier to deal with. I have gone back to Club 4x4 with this information and asked for my complaint to be escalated. The canopy moved forward, pushing the fuel filler into the cab. I can't see what they're offering my current general insurer doesn't.. What could I have possibly hit? Good feedback, and yes this is generally the way all insurance companies work.