Crisis hotline jobs

The primary goal of the Crisis Intervention Specialist is to assess the risk of suicide, crisis hotline jobs, provide emotional support, and collaborate with the phone or text visitor on a plan for safety.

Our helplines are a trusted access point where everyone can meet their essential health and human services needs across the state. We want to improve the connection to integrated, culturally appropriate, whole-person care. We serve clients throughout Washington state, with offices in Seattle and Renton. We offer fully remote and hybrid opportunities. Our Mission: To foster resilience and well-being for all by connecting people to accessible and compassionate support. We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise at Crisis Connections because it strengthens our team and the care we provide to the community.

Crisis hotline jobs

Crisis Services is a mission-driven organization that exemplifies professionalism and excellence in the delivery of crisis intervention. We are consistently looking for individuals who want to be leaders in crisis intervention and community resources for those with a mental health crisis. We have designed our agency that prioritizes mental wellbeing above all else. Our team is dedicated to helping those during their times of need, no matter when that is. Our employees are what make Crisis Services the pinnacle of hour hotline care. Our team members are invested in learning about a mental health crisis, as well as investing in learning about each unique individual who calls our hotline. We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need. Do you want to join an agency that is a leader in crisis intervention and community resources? Who promotes excellence in service delivery and strives to provide opportunities for professional growth? Crisis Services is a top-notch agency with a structured business plan that promotes personal growth and success not only for those who seek our services, but for those that work with us every day.

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Complete appropriate documentation simultaneously during call in accordance with established policies and procedures. This position handles a high volume of calls, the calls come in continuously and Counselors are required to keep pace with the demands of the calls with minimal downtime in between calls. The ability to switch between tasks and programs on the computer, while assisting callers is required. This is a fully remote position, that will not require daily reporting to an office. You may be required to attend occasional in-person meetings depending on business needs. While it is our intent to provide a consistent schedule, you may at times be required to work hours that vary and that exceed the number of hours in your normal workweek. All employees must be willing to work flexible schedules, including holidays, nights and weekends as dictated by business needs.

If you or someone you know is struggling or in crisis, help is available. Call or text or chat lifeline. The number has trained staff to answer calls from individuals at risk for suicide as well as those experiencing other mental health and substance use-related emergencies. Calls are answered locally if there is a local call center. Mental health crisis calls may result in potentially dangerous and traumatizing outcomes when police are called, especially in historically marginalized communities. Despite their best efforts, dispatchers usually have not received specific training on how to handle mental health and suicide-related calls. Although law enforcement response is often not necessary or appropriate for mental health crisis situations, police are typically the first responders activated by calls. These counselors are highly trained to assist people in emotional distress or suicidal crisis. Vibrant Emotional Health, an MHA affiliate and administrator of the National Suicide Prevention Lifeline, has provided recommendations and defined the vision and mission of as follows:. Just as current calls to the Lifeline are answered now, calls to will be answered by someone trained in mental health crisis response, who can often resolve the situation by phone, text, or chat.

Crisis hotline jobs

Official websites use. Share sensitive information only on official, secure websites. The resources and information on this page are designed to help states, territories, tribes, mental health and substance use disorder professionals, and others looking for information on understanding the background, history, funding opportunities, and implementation resources for strengthening suicide prevention and mental health crisis services. If you or someone you know is struggling or in crisis, help is available. Call or text or chat lifeline. In , Congress designated the new dialing code to be operated through the existing National Suicide Prevention Lifeline. The Partner Toolkit is intended to facilitate partner efforts for collaborative and aligned communication planning. In , the U. Suicide is a leading cause of death for people aged years. There is hope.

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We have designed our agency that prioritizes mental wellbeing above all else. View All Jobs. Actively facilitate placement from initial contact until final disposition or until successfully and appropriately delegated to another staff member. The crisis specialist must be able to perform each essential duty in a satisfactory manner with or without reasonable accommodation. While performing the assignment of Crisis Intervention Specialist, the individual must be able to promptly and openly communicate with members of the department. New Crisis Intervention Specialists receive training over Zoom. Tolerate high stress, high-risk situations in a fast-paced environment autonomously. Crisis Intervention Specialists must keep the CONTACT Slack network open at all times during the shift and readily communicate with supervisors and teammates Crisis Intervention Specialists must have ready access to a phone line with which they can make outbound calls to emergency services and other resources. Hear from the various perspectives and roles needed in a significant community response. All employees must be willing to work flexible schedules, including holidays, nights and weekends as dictated by business needs. The remote work area must be private and free from disruptions and distractions, which can include but are not limited to pet noise, other members of the household, construction work, etc. We work hard to embrace diversity and inclusion. Displays excellent verbal and written communication skills. Using counseling techniques like motivational interviewing, active engagement, collaborative problem solving, and good contact, help calls identify and resolve personal, social, and interpersonal concerns.

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The primary goal of the Crisis Intervention Specialist is to assess the risk of suicide, provide emotional support, and collaborate with the phone or text visitor on a plan for safety. Actively collaborate with designated shift supervisors as needed. This message is only visible to admins. Displays excellent verbal and written communication skills. Each day brings new challenges and new opportunities to change lives. We value prior experience in crisis work or an interest in the mental health field. Direct service positions are members of CWA Local Ability to work in a team environment and contribute to a team atmosphere. Please especially note the following requirements: Work conducted remotely must respect the privacy of clients and the complete confidentiality of all client information. All training hours will be paid at the normal hourly rate; pay for training hours will be received after successful completion of training. This job operates in a remote office environment with occasional in-person interaction and meetings required. You must prepare the materials and equipment necessary to perform shift duties. Train, coach, and develop new hires as assigned. Each Crisis Intervention Specialist is expected to work between 3 to 5 shifts weekly. The ability to switch between tasks and programs on the computer, while assisting callers is required.