Does jb hi-fi repair laptops

Discussion in ' Newbie Lounge ' started by thedunnymanMar 5, Log in or Sign up.

Warning Your browser version is unsupported. Please update for best experience. Seen it cheaper? Ask for a JB Deal. Live chat with us or call 13 52 When one of your products suffers an unexpected fault, trying to arrange a replacement unit or have your existing product repaired can be frustrating. JB Hi-Fi Extra Care provides you with certainty that your product will be repaired or replaced if it becomes faulty during the period of the plan.

Does jb hi-fi repair laptops

Checked for accuracy by our qualified fact-checkers and verifiers. The end-of-year sales are just around the corner, so you may be considering that big-ticket electrical item you've had your eye on all year. And if you're shopping at one of the nation's major electrical retailers, you'll probably be offered an extended warranty with your purchase. But buyer beware: the sales pitch may mislead you about your consumer rights. More information is available on the Maurice Blackburn website. According to the ACL, a retailer must offer to replace, repair or refund your money in the case of a major fault with a product. If the fault is minor, the business can choose to give you a free repair instead of a replacement or refund. Retailers are obligated to do this for a reasonable amount of time after a purchase, depending on the value of the product. So if you buy an expensive TV and it breaks through no fault of your own after just a few years, for example, the retailer must offer to fix it, replace it or give you your money back — the choice of remedy is yours. This holds true even if the manufacturer's warranty has expired and you didn't buy an extended warranty. Retailers aren't allowed to say you have these rights only if you bought an extended warranty, nor are they allowed to tell you to take it up with the manufacturer.

We cover your product no matter where it is in the world, provided you obtain pre-approval for any repairs or replacements. You'll get a replacement product only if one of the main components, such as the compressor in a fridge, fails to operate. Like JB Hi-Fi, The Good Guys offers a replacement or refund for the first six months only, does jb hi-fi repair laptops, after which repair is the only remedy available under the voluntary warranty policy.

A friend bought a laptop with extended warranty from JB. The laptop now won't even power on, and when my friend called JB about it, she was told to send the laptop to the east coast probably Sydney or Melbourne? She is based in Perth. This does not sound right to me. I have a feeling JB is just shamelessly trying to fob her off, without fulfilling their obligation to look after her post-sales. JB HI-FI or the manufacturer will determine, at no cost to the customer , whether the product is faulty and the cause of the fault within a reasonable time frame.

Warning Your browser version is unsupported. Please update for best experience. Seen it cheaper? Ask for a JB Deal. Live chat with us or call 13 52 Our Microsoft range of Windows laptops is one of the biggest going around. That means great deals on Windows ready Microsoft Surface laptops such as:. Find out more about all the features and big tech of the Microsoft Surface range here. And check out our big range of Microsoft accessories.

Does jb hi-fi repair laptops

One of the most well-known electronics retailers in the Australian market, JB Hi-Fi has long been the go-to for shoppers looking to buy the latest electronics, or spend an hour browsing through the various sections. Starting back in as a single store, JB Hi-Fi has grown to over locations around Australia, with the retailer offering all types of electronics, including computers, TVs, audio systems, phones, music, gaming as well as car stereos, appliances and even musical instruments, making it a one-stop shop for many. However, there are exclusions to JB Deals, including cash back offers and store credits, bundled promotions, grey products, commercial orders, competitor pricing errors, member prices and clearance products, with a full list of the terms and conditions available on the JB Hi-Fi website. JB Hi-Fi requires shoppers to have a receipt of their recent purchase to complete a return, with receipt re-prints available if you get in contact with the store you purchased from, or online through your purchase history if you sign up to an account.

Weekend weather wilmington nc

I've heard the laws are getting looked at, but at the moment, you are going to have a really hard time getting anything. According to the ACCC, this isn't allowed. JB Hi-Fi. Retailers aren't allowed to say you have these rights only if you bought an extended warranty, nor are they allowed to tell you to take it up with the manufacturer. FNQer , Mar 6, The team at SquareTrade will review your case and advise you on next steps. Like JB Hi-Fi, The Good Guys offers a replacement or refund for the first six months only, after which repair is the only remedy available under the voluntary warranty policy. Your lucky they even had a look at it for you. Just like many JB Hi-Fi staff, many of those at The Good Guys seemed to think the retailer's obligation to consumers ended at the two-year mark. Joined: Jun 5, Messages: 2, Location: Tasmania. When one of your products suffers an unexpected fault, trying to arrange a replacement unit or have your existing product repaired can be frustrating. Last edited: Mar 6, Anyway, If you do proceed further, remember that you get a lot more if you are reasonable and courteous with people than you do being a raging ass The problem at the moment is that all these "merchantable quality" and "statutory warranties" are completely up for individual interpretation in Australia. I'll be making some calls on Monday but thought I might get some advice and time to think about it during the weekend. So if something goes wrong in the first year, Samsung would fix [it] and if something went wrong in the second year, we would fix it.

What follows is a primer on some of the things I learnt as both an employee and a customer while shopping at JB Hi-Fi. Approaching this top-down, JB Hi-Fi stores are separated into different departments that fall into two different sections. Salespeople that work in these departments are required to meet personal and departmental budgets every week.

Examples of extended warranty inclusions compared to legal rights you already have under the ACL. As a consumer it's important to know your rights, so that you're not paying for what you may already be entitled to under Australian Consumer Law. JB Hi-Fi offers a 'voluntary warranty period' on top of the manufacturer's warranty. So if you buy an expensive TV and it breaks through no fault of your own after just a few years, for example, the retailer must offer to fix it, replace it or give you your money back — the choice of remedy is yours. Checked for accuracy by our qualified fact-checkers and verifiers. Joined: Nov 5, Messages: 1, Share This Page Tweet. About one in three salespeople did not mislead us about our rights, but the quality of their advice was highly variable. But then when we asked if there was any chance of receiving a free remedy outside the warranty period, the salesperson would amend their response, saying that in some cases people might be entitled to some sort of free remedy. Skip to content Skip to footer navigation. No Lemon Guarantee. JB HI-FI or the manufacturer will determine, at no cost to the customer , whether the product is faulty and the cause of the fault within a reasonable time frame. The end-of-year sales are just around the corner, so you may be considering that big-ticket electrical item you've had your eye on all year. Fact-checked Checked for accuracy by our qualified fact-checkers and verifiers. Joined: Jun 27, Messages: 1, Location: Hobart.