Ebay contact us

It facilitates consumer-to-consumer and business-to-consumer sales through its website. The system usually works, but sometimes bans customers for no apparent reason, ebay contact us. There are also frequent problems with product returns. To email or message the company, sign in to your eBay account.

After picking the closest topic to your issue, go to this page, and on the left-side menu, choose to email eBay customer service team. You will be asked to fill out the online form with your issue. The company informs that they will reply to your email enquiry within 24 hours. There is a dedicated eBay phone number for fraud assistance The company notes that you should only call this number if you have experienced fraud, otherwise, if you call it for other issues the customer representatives on the line will not be able to assist you. For the technical support, customers can call at Customers can contact eBay via different social media platforms, including Twitter, Facebook, and Instagram.

Ebay contact us

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Setting Up Your Shipping Options : When creating a listing, you can choose which shipping methods to offer your buyers, ebay contact us. You can contact eBay US customer service through the following methods: 1. How Good is eBay's Customer Service?

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Last Updated: December 14, This article was co-authored by wikiHow Staff. Our trained team of editors and researchers validate articles for accuracy and comprehensiveness. This article has been viewed , times. Learn more If you have a question or concern and wish to contact eBay, you must go through their automated system. The company has done away with direct email and chat options for customer service.

Ebay contact us

Affiliate links on Android Authority may earn us a commission. Learn more. Thankfully, eBay does have policies to protect your purchases. To contact eBay, navigate the Help and Contac t page on their website. Select which category of problem you have to find the relevant contact information. In the US you can also call for general customer service, for hacked accounts, or to report fraud. Instead, they use a contact form system to handle email inquiries. The eBay Help Center is the first point of contact for any queries or issues you might have.

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Wait times typically range from 5 to 15 minutes on average. Changing Shipping Details After a Purchase:. It's crap Winnie Murugi. More contact details. After picking the closest topic to your issue, go to this page, and on the left-side menu, choose to email eBay customer service team. Headquarters: Contact eBay Customer Service. Plus, we have insightful letters, insider tips, and more. See all The representative told me that my scooter parts would be in today and they're still not here where are my scooter parts I need them I have a scooter but I need to put the parts in it. Average wait times typically range from 5 to 15 minutes. Guest Mar 14, San Jose, California

If you're running an e-commerce website, you need a customer service team. And if you're running an online shopping juggernaut like eBay, you need a big customer service team.

I had no way of stating my side of things until appeal. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Corporate Office Address: eBay Inc. After over a dozen more call to customer service I still did not receive any call back or reply to my emails. Headquarters: Feels Disappointed Mar 15, You will be asked to fill out the online form with your issue. You can find answers to your buying, selling, and account questions there. Reviews 0. Customer Service eBay Main Street. Absolutely terrible customer service.