fair fares nyc metrocard replacement

Fair fares nyc metrocard replacement

One replacement card per enrollment year is allowed for lost or stolen cards. If you are eligible to receive a replacement card, it will be mailed to you 2 to 3 weeks after you report that the card was lost or stolen. Once fair fares nyc metrocard replacement card is mailed, you must allow for mail delivery.

You have two years from the expiration date to transfer any remaining money to a new card. Within the first year, use a MetroCard Vending Machine to transfer the balance to a new card. The date is located at the upper left corner on the back of the card. The expiration date is usually about one year from the date of purchase. If your Pay-Per-Ride MetroCard expires, you have two years from the expiration date to transfer any remaining money to a new card.

Fair fares nyc metrocard replacement

Use this form if your claim relates to a Reduced Fare MetroCard that was lost, stolen or if you never received your Reduced Fare MetroCard in the mail this is the MetroCard with your picture on it. File your claim here if you agree to the following two statements; you must fill in the two boxes by clicking on them. Please try again later. MetroCard eFIX Lost or Stolen Reduced Fare MetroCard Use this form if your claim relates to a Reduced Fare MetroCard that was lost, stolen or if you never received your Reduced Fare MetroCard in the mail this is the MetroCard with your picture on it Please ensure you that have the following information: Date of Birth Last 4 digits of your social security number Date card was lost or stolen Approximate time of incident Approximate amount of money or time on the lost card File your claim here if you agree to the following two statements; you must fill in the two boxes by clicking on them. Please Enter the Confirmation Text:. Google Translate. Items marked with an asterisk are required -. Enter Valid Date. AM PM. Invalid SS Number. Invalid Remaining Balance.

We will deactivate your card to protect you from unauthorized charges. How to apply for a Reduced-Fare MetroCard. MetroCard was lost or stolen.

You can submit an application online , by mail, or in person. Learn more about how to apply. For customers who are non-English speakers or have limited English proficiency, interpreter services are available free of charge. Plus, you get free rides after 12 fares within seven days using the same device or contactless card. See the schedule for our buses and vans.

After the MTA confirms your Access-A-Ride customer status, you will receive a notice letting you know that your request for the Access-A-Ride discount has been approved and, if you have a Fair Fares MetroCard, then it will be deactivated. You can use a computer, smartphone, or tablet. Applications are sent to the program for review and an eligibility decision when you affirm on ACCESS HRA that you submitted all documents for your application or when the 10 calendar day period to submit documents ends, whichever happens first. The review can take up to 30 days. You can get help completing your application or submitting documents by calling or visiting a Fair Fares NYC location. Fair Fares NYC participants are enrolled in the program for one year. You will be notified when it's time for you to renew your enrollment.

Fair fares nyc metrocard replacement

One replacement card per enrollment year is allowed for lost or stolen cards. If you are eligible to receive a replacement card, it will be mailed to you 2 to 3 weeks after you report that the card was lost or stolen. Once a card is mailed, you must allow for mail delivery. You cannot pick up a card in person during the 3-week mailing period once you request a replacement card. If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you at a Fair Fares NYC location. Refunds are only available for lost or stolen day unlimited passes that were paid for with a credit, debit, or Electronic Benefits Transfer EBT card. After you report your card as lost or stolen, you must then call NYCT Customer Service at to request a refund for any unused portion of your card. You should call immediately after reporting your card as lost or stolen. You must call before the end of the day unlimited ride period to qualify for a refund review. You will not be able to get a refund if you previously made two or more reports of lost or stolen MetroCards within the same calendar year.

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After a year, you'll need to mail your MetroCard to us to transfer the balance. How to apply for a Reduced-Fare MetroCard. Search Search. At a mobile sales bus or van To transfer value from an expired card to a new one, visit one of our mobile sales buses and vans. Within the first year, you can transfer the balance in person at a mobile sales bus or van, our Customer Service Center, or selected subway stations. See details and make an appointment. MetroCard eFIX Lost or Stolen Reduced Fare MetroCard Use this form if your claim relates to a Reduced Fare MetroCard that was lost, stolen or if you never received your Reduced Fare MetroCard in the mail this is the MetroCard with your picture on it Please ensure you that have the following information: Date of Birth Last 4 digits of your social security number Date card was lost or stolen Approximate time of incident Approximate amount of money or time on the lost card File your claim here if you agree to the following two statements; you must fill in the two boxes by clicking on them. Here's how to transfer a balance from an expired card, plus other ways to address common issues. Sundays and Federal holidays are not counted. Use this form if your claim relates to a Reduced Fare MetroCard that was lost, stolen or if you never received your Reduced Fare MetroCard in the mail this is the MetroCard with your picture on it. We no longer support this browser, so parts of the site might not work as you expect them to. NYCT will conduct a review to determine the refund amount, if any. Call the EasyPay Account Service Center at immediately if your card is lost or stolen.

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MetroCard Balance Protection Program. Call the EasyPay Account Service Center at immediately if your card is lost or stolen. We will deactivate your card to protect you from unauthorized charges. One replacement card per enrollment year is allowed for lost or stolen cards. How can we improve this page? Saturday and Sunday, 8 a. Refresh Please Enter the Confirmation Text:. Close Select Cancel Remove value. Sign In Sign Up. Reduced Fares Reduced fares are available for riders who are 65 or older or riders who have qualifying disabilities. You will pay the reduced fare anytime except during weekday peak periods, 6 to 10 a. At a station booth Some station booths are making reduced-fare transactions. If not, you can print this form or get one from a station agent and mail it to us here:. Refunds are only available for lost or stolen day unlimited passes that were paid for with a credit, debit, or Electronic Benefits Transfer EBT card.

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