Fido online chat hours

August Am I missing something? If covid changed things why isnt the website updated to reflect what has been going on for months?

January Anyone getting this issue? Logged in at normal business hours trying to access the live chat and have been receiving this message for a week January "Thanks for contacting us. Please try again later. February I'm having a similar problem Feb 10 in Alberta.

Fido online chat hours

What can we help you with today? Check out these step-by-step, interactive Device Guides for how to set up your phone or tablet, enable features and fix minor issues. Learn how to identify and handle fraud attempts via social engineering scams phishing, vishing, smishing. Check for outages and get help with mobile, home internet and WiFi network issues. Having problems making mobile calls? Check out these easy troubleshooting steps to fix the problem. Learn what you can do about missed or late payments, how to make a payment arrangement, and more. New to Fido? We've got you covered! Here's everything you need to get started. Ask questions, find helpful answers, and get advice from fellow Fido members. Want to give a shout-out to a Fido team member who helped you?

I'm sorry to learn that you're having a difficult time reaching the Home Internet Tech Support team. It would be really helpful if you could kindly answer a few questions so that we can forward them to our Support Team : - Which province are you located in?

October Had the unfortunate necessity to contact Fido this morning. Discovered that only "Live Chat' is the only available option now to speak with someone at Fido. It too well over an hour to have my issue my extra payment not applied NOT resolved. Texting to an individual, who is who knows where, is the most inhumane experience. Shame on Fido for implementing or degrading their customer service.

What can we help you with today? Check out these step-by-step, interactive Device Guides for how to set up your phone or tablet, enable features and fix minor issues. Learn how to identify and handle fraud attempts via social engineering scams phishing, vishing, smishing. Check for outages and get help with mobile, home internet and WiFi network issues. Having problems making mobile calls?

Fido online chat hours

July Where is the live chat button. Your site changes and what was previously an answer from you guys its not there anymore. It appears this is quiet the problem, why is it so hidden? I've spent over an hr looking. Go to Solution. I can't call you. I think my sim card is changed to esim.

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FidoRania Moderator. Some times are busier than others, but this is why Fido provides service through many channels to accommodate customers. Turn on suggestions. In response to FidoValerie. June I have just spent of 5 hours trying to find out why a rep discontinued a feature in my plan to now avail. Happened a few days before too. What can we help you with today? You can type ''chat with a rep'' to connect to agent. Showing results for. Sorry to learn you've been experiencing this on Live Chat. Turn on suggestions. We are committed to ensuring our products and services are accessible. Hey Brarharpreets! Post Reply.

August Am I missing something?

Keep us posted. Discovered that only "Live Chat' is the only available option now to speak with someone at Fido. If this is the direction that Fido is taking their customer service, I will seek another service provider for my multiple accounts. Hey msfishworld ,. Hey Benjamin12 ,. Check your network status Check for outages and get help with mobile, home internet and WiFi network issues. Am I missing something? RickSharman I'm a participant level 1. So making rediculous errors on my bill - making rediculous errors on their website - etc Turn on suggestions. Accessibility We are committed to ensuring our products and services are accessible. Learn more. I have tried multiple times in the past two weeks, since i became a fido internet customer. Hi LongProng.