Figs apparel

FIGS is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations figs apparel healthcare professionals. We branded a previously unbranded industry and de-commoditized a previously commoditized product—elevating scrubs and creating premium products for healthcare professionals at an affordable price. Most importantly, we built a community and lifestyle around a profession, figs apparel.

Initially, they sold their product out of the parking lots of hospitals, getting feedback from staff. The company headquarters are in Santa Monica , California. In November , a California jury rejected all claims made by a competitor as "not valid" in a lawsuit alleging FIGS had "false advertising and misleading business practices. FIGS sells scrubs, other medical clothing and associated products, including scrub tops, scrub pants, underscrubs, lab coats, activewear, and loungewear. All sales are online, via the company's website.

Figs apparel

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ABC News. Can you share some examples of how feedback has helped you better serve your customers? I would!

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One awesome week. Forever-awesome FIGS. Our scrubs combine function, comfort, durability and style in a variety of colors and fits. Skip to content Your browser is out-of-date. Chrome Firefox Opera Safari. Exclusive Sample Sale. Shop All. Scrub Tops. Scrub Pants. All Scrubs.

Figs apparel

Skip to content Your browser is out-of-date. Chrome Firefox Opera Safari. Exclusive Sample Sale. Shop All. Scrub Tops. Scrub Pants. All Scrubs.

Trisha malik

Our customers work incredibly hard, so we really try to return that favor by providing the best possible experience for them with the help of Delighted. Categories : Companies based in Los Angeles Clothing companies of the United States Medical technology companies of the United States Clothing companies established in Health care companies established in American companies established in establishments in California initial public offerings Companies listed on the New York Stock Exchange Health care companies based in California. The ease and clarity that Delighted gives us makes doing that so easy. Delighted survey responses feed into our weekly and monthly executive reporting and we look at what customers are saying through Email, SMS, and other channels. I view my role as being the voice of the customer throughout the organization. We branded a previously unbranded industry and de-commoditized a previously commoditized product—elevating scrubs and creating premium products for healthcare professionals at an affordable price. Contents move to sidebar hide. We also watch for feedback on individual products, including scrub tops, scrub bottoms, socks, masks, jackets — everything. A lot of scrub makers sell to a set of fragmented brick and mortar retail stores, which healthcare professionals would have to physically visit sometimes in out-of-the-way locations and at inconvenient times , in order to try to find scrubs by combing through racks of typically commoditized options. The camera then cut to a zoomed in view of a blank badge labeled with the letters "DO".

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That data is then filtered down throughout the organization, so everyone understands what our most loyal and passionate customers love about FIGS. Public company. The dashboarding is by far my favorite part about it. Contents move to sidebar hide. Consequently, our volume went through the roof, customer feedback went through the roof, the need for our product went through the roof. Get started. The camera then cut to a zoomed in view of a blank badge labeled with the letters "DO". We also watch for feedback on individual products, including scrub tops, scrub bottoms, socks, masks, jackets — everything. January 23, We take the special conversations we have over the phone, email, text messages, chat, etc, and find unique ways to follow up with a gift. We branded a previously unbranded industry and de-commoditized a previously commoditized product—elevating scrubs and creating premium products for healthcare professionals at an affordable price. May 21,