Fitbit charge 3 troubleshooting

Home » Technology. The Fitbit Charge 3 is possibly among the best fitness trackers around, but it is not without issues, fitbit charge 3 troubleshooting. Users affected by the Fitbit Charge 3 blank screen issue have taken to social media platforms and Fitbit forums to complain about the issue. The issue appears to be quite widespread as one of the threads on the Fitbit forum carries hundreds of comments and thousands of views.

This Fitbit Charge 3 that I have is not responding. I was wearing it and I went to look at the time, and the screen was just black. The screen is completely black, but I know it's on because there is a flashing green light at the bottom and when I plug it in to charge it vibrates. Everything is on, but the screen is completely black. I've tried pressing and holding the button on the side while it's plugged in, but that doesn't work either. Any advice as to what I should do? Go to the Best Answer.

Fitbit charge 3 troubleshooting

There seems to be a common problem where the display on the Charge 3 stops working. Some people including me have found that restarting fixes this:. I appreciate all the efforts in trying to fix this display issue by yourself. Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team , for them to take a deeper look at this. Please keep an eye on your inbox for further instructions. Keep me posted. If you like something I recommended, I encourage you to mark that reply as "Best Answer". Please be aware of your inbox for further assistance. I hope this helps, let me know the outcome. Changing the display did work for me This is really annoying. I have gone back and forth with you all 4 times already and the first 3 units were bricked for some unknown reason. It was a big mistake for you to release this device without some way to hard reset it by an external connection such as the USB cord Thanks for the information and the feedback provided bbneo. It's great to know that the instructions provided worked and that your tracker is now working properly.

Potential solutions First, make sure you have notifications enabled in the Fitbit app. Did you mean:.

Have had a Charge 3 for about 2 months and have already had more issues with it than the entire time I used my Charge 2. What is Fitbit doing to address the ongoing issues we all seem to be having. Definitely wouldn't recommend that anyone purchase a Charge 3. I am going to purchase a charge 3 tomarrow, what kind of issues are you having? A warm welcome to the Community Rcturk and ShadowHunter thanks for the input. Could you please provide me with more information about the issues you are experiencing with your Charge 3 so I can better assist you? Hope to hear from you soon.

View the manual for the Fitbit Charge 3 here, for free. This manual comes under the category smartwatch and has been rated by 19 people with an average of a 8. This manual is available in the following languages: English. Do you have a question about the Fitbit Charge 3 or do you need help? Ask your question here. The display of my Fitbit Charge 3 is not working the screen is completely black , but the rest is functioning normally vibration and information on the app. However, in order to set it up on the app, I need to enter the code that appears on the watch's display, and since the screen is black, I can't do that. Is there anything I can do to set it up without the watch display?

Fitbit charge 3 troubleshooting

Perform a reboot without losing your activity data. Jump to a Section. This article explains how to restart or factory reset your Fitbit Charge 3—whether it's not syncing, isn't turning on when charged, won't track your steps, or is otherwise acting strangely. You have two options when it comes to restarting your Charge 3: Restart the device from your wrist or use a charging cable. Restarting your Fitbit and resetting your Fitbit are not the same. A restart clears temporary files, while a reset removes all your data so you can start fresh.

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Running down the battery is the only alternative to restarting the Inspire 2 in this scenario. So annoyed with the customer care from Fitbit too! In response to Squawka. In response to Ann Initially it set up really easily, but now it constantly wants to restart my phone's bluetooth and is saying tracker not found. It is tricky pressing the button while in the charger and with no obvious feedback, something may not have happened right. This is currently the latest software version available for the device. In the case of the Charge 6, the problem may be grounded in the latter. If there is anything else we can help you with, do not hesitate to post it. They never irritated my skin. Go to the Best Answer. Swipe over and select Timer, tap Stopwatch, and then tap the Play icon. In this article, we explain how to reset Fitbit Charge 3, including how to perform a simple restart and how to perform a factory reset. Go to the Best Answer. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.

Fixes for drained battery, update issues, dirt, weak connections, and more. This article details how to determine, and deal with, several types of issues you may run into when using a Fitbit fitness tracker. Here are some general troubleshooting tips you can try to get your Fitbit working again if it starts giving you trouble:.

Recovery Runner. The device turns off. See you around. I'm having the same problem. I've had my Charge 3 a little over a month. Fitbit not charging? Showing results for. Thanks for letting us know about the issue you are experiencing with your steps going away when you sync. Have you heard from the support team? SunsetRunner it's great to hear that the instructions provided worked and that your tracker is now working properly and to hear that you WorkOutGrind have contacted our support team. If you suspect your device has a hardware issue, consider contacting Fitbit.