Fitbit hr not working

If your Fitbit Charge HR isn't working quite right, fitbit hr not working, then restarting the device should do the trick. Whether you're having issues syncing the Fitbit with your phone or the device is running slowly, a restart should refresh the software and restore proper function. To restart a Fitbit Charge HRsimply connect its power fitbit hr not working and then hold in the device's lone button for a little more than 10 seconds. When the Fitbit logo and some numerical data appear on screen, the unit has reset and should be working properly again.

Since the last update 2 weeks ago, the heat rate monitor on my versa 2 is not working. The LED lights on the back are not working. I have completed a full factory reset further to previous mails, but nothing has fixed it. Go to the Best Answer. Hi there, Tiramisu Welcome to the Community Forums.

Fitbit hr not working

Since update I can no longer see current heart rate on dashboard, just - - bpm, it is tracking and I can see resting HR and look at past data. Go to the Best Answer. Thanks for your reply and the clarification Kath! Let me explain to you that if you want to see your heart rate on the Fitbit app, your Charge 2 should be syncing so you can see your heart rate data live, and also you have to make sure that your BPM are being tracked at the same time. In other words, make sure that you are wearing it correctly. View best answer in original post. Hey Kath , it is great to see new faces around! Let me ask you something, on the tracker itself, can you see your current heart rate, or you are also looking these 2 dashes "--"? If the tracker isn't working neither, let me explain to you that o ccasionally it has difficulty finding a signal, typically due to the tracker's fit. For example, wearing your band tightly may constrict blood flow in your wrist and affect the signal. We also recommend experimenting with how high you place the tracker on your wrist.

I have completed a full factory reset further to previous mails, but nothing has fixed it. And my afternoon walk which has always been tracked did not get registered in the Exercise folder today. Solutions I have tried: 1.

My HR is not showing up no matter what I do. I have followed the steps on the Help page to make sure the HR is on, which it is. I have restarted my Fitbit. I made sure all updates have been done. I made sure it was snug on my wrist. Anyone have any other tips or tricks?

Fixes for drained battery, update issues, dirt, weak connections, and more. This article details how to determine, and deal with, several types of issues you may run into when using a Fitbit fitness tracker. Here are some general troubleshooting tips you can try to get your Fitbit working again if it starts giving you trouble:. Clean the connections. Clean and dry the connection on your charging cable and the connection point on your Fitbit, then try charging the device again. Try a different outlet or charger.

Fitbit hr not working

Troubleshoot common problems with the popular fitness tracker. Jump to a Section. Fitbit fitness trackers are popular and generally reliable, but sometimes users find that their devices won't turn on. Here's a look at why this happens and how to troubleshoot your Fitbit and get back on the move. These fixes cover all Fitbit models. There are many Fitbit models, including bands and smartwatches , but all Fitbit devices tend to suffer from the same glitches. Often, a Fitbit device won't turn on because of a drained battery, a problem with charging, or it might be affected by a software error. Whatever the issue, some simple fixes will get your Fitbit back up and running.

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Start a new one or visit our Help Center. Just to confirm, are you able to see the green LED lights on the back of your Fitbit? The current heart rate still works, just as before the update. Insider Inc. Solutions I have tried: 1. Nice way to go! The answer for my problem was indeed deleting the fitbit connection from the app. I'm sorry about the inconvenience that you've experienced with the Inspire HR, and thanks for taking the time to share your thoughts. No green lights on the back or anything. I just bought a new Fitbit inspire HR and am having the same issues.. Had it all the rest of the day.

My HR is not showing up no matter what I do. I have followed the steps on the Help page to make sure the HR is on, which it is. I have restarted my Fitbit.

Still no HR reading. Michaela Awesome! I am emailing with someone in customer support Did you mean:. I had same problem after last update. The same issue has occurred for me. Coupons Angle down icon An icon in the shape of an angle pointing down. Customer care is worthless. The band is the original one. I had to do a complete reset. Marathon Racer.