Fitbit not turning on

Midway through a walk tonight, my Fitbit went black and will not power on.

I have had my Fitbit for just over a year. There is a red light on the back, and it will not turn on at all. When I plug it in to the charger, it vibrates, but there is no fitbit logo, and the screen remains black. Even after charging all day. Please help. Moderator Edit: Clarified subject. Go to the Best Answer.

Fitbit not turning on

Or have any ideas how to fix this? Go to the Best Answer. Bowdler Welcome to the Community. Ackster Nice to see you here. Thank you for sharing your experience and troubleshooting. If your Luxe display is unresponsive, try restarting it by doing the following:. If the issue persists, please get in touch with our Support team. JuanFitbit Community Moderator, Fitbit. Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum. View best answer in original post. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for.

Go to the Best Answer. Since the warranty is only 30 days way to stand behind your productI am only offered a discount that makes it cost normal retail to get another fitbit that will die in a year.

My Versa 2 has completely stopped working. The green light on the back is gone, it will not charge, the screen is completely black, I cannot reset it to factory settings- it is completely unresponsive. I have tried to clean the backing and pins as suggested on feeds, I have attempted to restart to factory settings- no response. Any advise on how to fix this? I reached out to live chat with support- and got down to position 1 on the list- then it sent be back to the beginning application page to set up a chat.

Troubleshoot common problems with the popular fitness tracker. Jump to a Section. Fitbit fitness trackers are popular and generally reliable, but sometimes users find that their devices won't turn on. Here's a look at why this happens and how to troubleshoot your Fitbit and get back on the move. These fixes cover all Fitbit models.

Fitbit not turning on

Fixes for drained battery, update issues, dirt, weak connections, and more. This article details how to determine, and deal with, several types of issues you may run into when using a Fitbit fitness tracker. Here are some general troubleshooting tips you can try to get your Fitbit working again if it starts giving you trouble:. Clean the connections. Clean and dry the connection on your charging cable and the connection point on your Fitbit, then try charging the device again. Try a different outlet or charger. Some problems stem from an old or afulty charing rig. Replace the cable.

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Post Reply. Restart the Fitbit. In response to Ackster. Bowdler Welcome to the Community. It has has proven to be the smartest move i ever made. I've read all comments and SAMEx3!! Report this post. I'll keep my fingers crossed. Moderator Edit: Clarified subject Answered! They lost this customer.

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Quite embarrassing for a brand new product. Fitbit Support Contact. In response to Pfilbert. All forum topics Previous Topic Next Topic. Does anyone have any advice? Hello Nessli and welcome to the Help forum. Showing results for. New 1 is on its way. Create profiles to personalise content. Mine won't turn on at all.