Fizz modem not working

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Everyone info. View important details such as connected devices and troubleshooting alerts. Diagnose and optimize your home Wi-Fi network easily directly from your smart device. Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time. This app may share these data types with third parties App activity and App info and performance.

Fizz modem not working

Resolved : Time to leave Fizz can't get a stable connection for more than 12 hours! Sort by Author Post time Ascending Descending. View Original Size. Rotate image Save Cancel. Breaking news: See More. Deal Alerts. Search this thread. Been a customer of Fizz home internet service since the initial roll-out of the service. Home setup has always been the same. Last year I had to reset the Hitron modem about 1 per week.

This mean after every 75Gb usage the fizz modem reboot alone. Anyone else here having bad service with Fizz home internet?

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Troubleshooting tips and fixes for common issues. Once you've done that, you're ready to fix a modem that won't connect to the internet. There could be several reasons why you can't connect to the internet , but here are some common issues relating to the modem:. Before you start troubleshooting the modem, try connecting to your Wi-Fi network on another device. If you can, then the problem lies with your device. If you can't connect to your Wi-Fi network at all, then the problem likely lies with your router, not your modem.

Fizz modem not working

Connect and share knowledge within a single location that is structured and easy to search. I have a U. Robotics router , on which there is a DMZ Host configured. This machine is connected to a router through a separate switch and has a static IP configured. There are no open ports on the router and this configuration has worked previously. For some strange reason, it doesn't work right now after the server and the router have been restarted - I am not aware of any configuration changes in any of thos.

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I just got an email from FIZZ. Then take note in a spread sheet for example for a couple of weeks. The last Videotron tech replace the entire outside cabling from the PVM box, fiber to coax box to our home. I need to be able to reboot the modem from the app for it to be useful. Well I spoke too fast I started another session with Fizz support Sunday morning and they were still seeing line errors on my connection. Fizz chat support see's this, the videotron tech's see it yet everyone asks you if your modem is -plugged in an AC outlet and have you reset the modem. Breaking news: See More. My lessons learned with Fizz support. After my last message tonight I downloaded a 6Gb file and I see after that it reboot this morning at 07ham. Or let me refresh the IP connection, or at least tell me what is wrong! The tech can see all the info with diagnostic app they have on their smart phone. Last edited by Mike on Mar 11th, pm, edited 1 time in total.

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Diagnose and optimize your home Wi-Fi network easily directly from your smart device. As a good measure the tech also replaced my Fizz modem with a new one. After my last message tonight I downloaded a 6Gb file and I see after that it reboot this morning at 07ham. First Prev. Multiport is still needed to connect my VPN. My Fizz modem still reboot alone every 3 days.. Sorry, this offer has expired. We strive to provide a good experience to all our members. The tech can see all the info with diagnostic app they have on their smart phone. Everyone info. When the 1jr tech was here last friday these are the signals he was looking at, its the modem data as seen on the videotron network. Set up a deal alert and get notified of future deals like this. In fact they don't care.. What does that mean?! This is may be not the case with other vpn than mine but its my case here since few years..