Frozen kindle paperwhite

Troubleshooting an unresponsive Kindle.

Jeevika asked a question. The book cover is the page that is on display… I tried to restart by pressing the button for 40secs… nothing is happening… also I charged the kindle. Still nothing… request help. Lalitha Sravanthi Amazon Staff. Make sure the device is plugged into power at the same time as holding the power button.

Frozen kindle paperwhite

Read this article in Spanish. Like any piece of technology, your Kindle might misbehave from time to time. Need to restart your Kindle to troubleshoot or fix a glitch? Just press and hold the power button until you see the Power menu appear, then tap Restart. If you press and hold the power button but the screen simply goes blank, continue holding the button for at least another 40 seconds, and it should reset automatically. A hard reset, also known as a factory reset, will erase your Amazon account information, so perform this process with caution—only do it if you are trying to fix a serious issue and absolutely nothing else has worked, or if you are getting rid of the Kindle and you need to make sure all of your personal information is wiped away. Finally, tap Reset some devices might call this Reset Device. Confirm you really want to do this, and wait while your Kindle is reset. Next, check out how to share a Kindle book. News Devices. How to hard reset and reboot your Kindle. Written by Dave Johnson.

I've never heard that method, although I've found that 20 seconds is often not quite long enough to trigger a reboot, particularly if frozen kindle paperwhite is counting or estimating the time. Reply 2 out of 5 found it helpful. December 31, at AM.

Force a restart or unfreeze your Kindle. Jump to a Section. This article explains how to restart a Kindle Paperwhite, including how to force the process if your Kindle won't restart. If your Kindle Paperwhite is functioning normally, then there are two ways to restart it. You can either restart it through the menu options, or you can force a restart by holding down the power button. Both of these methods have the exact same effect, so you can choose whichever one you like. Swipe down from the top of the screen.

Though the Kindle has a long battery life, it won't live forever! The Kindle 7th Generation does not come with a battery charger, but if you have not purchased one, any micro USB charger should work. Plug your Kindle in; the Kindle should charge in less than 6 hours according to Amazon. The problem may not be with the Kindle, and instead be a problem with the charging cord itself. Try charging a familiar device with the same charging cord you used with the Kindle to verify that it functions properly.

Frozen kindle paperwhite

Last Updated: May 29, Fact Checked. To create this article, 19 people, some anonymous, worked to edit and improve it over time. There are 10 references cited in this article, which can be found at the bottom of the page. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 2,, times.

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What do you need help with? The 6 best Kindle features of all time, according to a Kindle superfan. Next, check out how to share a Kindle book. Swipe down from the top of the screen. Kindle E-readers. Use limited data to select advertising. January 23, at AM. Did this solve your issue? Thank you ha-nap for getting back to us. Frequently Asked Questions. Posts in the community may contain links to unsupported third-party websites not operated by Amazon. Use profiles to select personalised content. Time has nothing to do with it. Tap Device Options. Last updated:.

Troubleshooting an unresponsive Kindle. In a lot of cases, you can unfreeze a Kindle by restarting it.

After about 10 to 40 seconds, the screen will flash, and the Kindle will restart. Finally, tap Reset some devices might call this Reset Device. More from Lifewire. Without the Kindle being connected to any power source please press and hold the power button for exactly 40 seconds. Books Kindle Devices. Newsletter Sign Up. Use limited data to select content. January 23, at AM. Force a restart or unfreeze your Kindle. It may be eligible for free repairs or replacement, or Amazon may be able to offer other solutions.