Help/ea.com

Help/ea.com are the main contact methods: EA Case Website You can open a new case and check the status of old cases.

First seen on June 17, , Last updated on July 18, Hacienda e Planilla just tried to take Thank the good Lord I am a broke person. I reported to my bank and I got things taken care of. I wonder who Hacienda e Planilla is? I just had this - it is a video game subscription - talk to your kids first - chances are this is their charge. I did not give permission for

Help/ea.com

All images, screenshots, and photographs used as proof of purchase must be unedited and uncropped. If the images you provide us are edited or cropped in any way, we will ask you to get new ones. Make sure to attach your images to your EA Help case so our team can access them. For physical copies of Mac or PC games, we need a clear and legible photo from you that includes:. If you bought your game disc from an online retailer, you can use your invoice instead of a receipt. You'll still need to print it out to sign and date the invoice, and make sure the date of purchase and price paid are visible in the photo. For help with disc copies of console games, you'll need to return them to the retailer where you bought them. Provide a screenshot of the details from your Steam transaction history and a screenshot of the confirmation email you got when you bought the game. Both should be full-screen, desktop images. We don't accept screenshots of the Steam app as proof of purchase.

Just go to help. It would be best to use the other available channels when your account and game experience help/ea.com not strongly affected, help/ea.com. Chat You will connect directly to a Game Advisor.

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All images, screenshots, and photographs used as proof of purchase must be unedited and uncropped. If the images you provide us are edited or cropped in any way, we will ask you to get new ones. Make sure to attach your images to your EA Help case so our team can access them. For physical copies of Mac or PC games, we need a clear and legible photo from you that includes:. If you bought your game disc from an online retailer, you can use your invoice instead of a receipt. You'll still need to print it out to sign and date the invoice, and make sure the date of purchase and price paid are visible in the photo. For help with disc copies of console games, you'll need to return them to the retailer where you bought them.

Help/ea.com

September - last edited November. We understand that reaching out to Support might not be something everyone wants to do, but our goal here is to make the process as smooth as possible. Whether you're a passionate gamer seeking Technical Support or have questions about EA's products and services, this thread is designed to provide valuable insights, tips, and guidance. Join the discussion over on the EA Services — General Questions board, or the other game-specific ones , and let's help each other in resolving your gaming queries effectively. Navigating EA Help. If you have a problem with your account.

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It says for some Star Wars game!!! I was charged I wonder who Hacienda e Planilla is? What is the best way to contact the EA support? Just call them during operating hours. They should be full-screen, uncropped images. This page explains in detail how to do it. Com Ca" charge and why it appears on your credit card statement. Provide a screenshot of the details from your Steam transaction history and a screenshot of the confirmation email you got when you bought the game. If you purchased a digital copy of a game from other trusted retailers , give us a full-screen, desktop screenshot of your email receipt from them. Reach out on Twitter of EA Support. Game Advisors are the bridge of help and advice between you and Electronic Arts. Game advisors are not the only way to get support for FIFA Chat Real time chat with a Game Advisor is one of the easiest methods to solve your problems. If you have not received an email, we suggest checking your email folders to see if the email has gone to your spam folder, for example.

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If you want to avoid any charges and if it is available in your region, you can select to be contacted. We recommend purchasing our downloadable digital games directly from EA platforms like the EA app, or trusted retailers only. What is the best way to contact the EA support? COM CA this is the link stop immediately. Not what you were looking for? What does 'waiting on player' means? When you contact us about a purchase, we'll sometimes ask you to provide proof of purchase. Not warning any more. Was this article helpful? Facebook Support If Facebook is your preferred social network, you can contact the official EA support account, where the online game experts are available and ready to help you. Check your statement for fraud. For physical copies of Mac or PC games, we need a clear and legible photo from you that includes:. There are many ways to contact the EA Support team, including a call, chat or email. Game Advisors are the bridge of help and advice between you and Electronic Arts.