How do i book a genius bar appointment

The fastest way to make an Apple Store appointment. This article explains how to make an appointment using the Apple Store App. In that case, the fastest, easiest way to book an appointment is to forget using the web-based tools and use the Apple Store app. Here's what you need to know:.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. Just click on the Visit the Genius Bar option. You can then pick the one closest to you, or the one with the most or soonest appointments available. Click on the time you wish to book and your appointment will be confirmed automatically.

How do i book a genius bar appointment

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:. Click Contact Apple Support for help. Next, click on the product you want to get help with at the Genius Bar. Once you've selected the product you need help with:. A set of common help topics will be displayed. For instance, for the iPhone, you'll see the option to get help with battery issues, problems with iTunes, issues with apps, etc. Select the category that most closely matches the help you need.

Share icon An curved arrow pointing right. If your iPhone or iPad isn't working or you're on a Mac, the best way to book an Apple Genius Bar appointment is via Apple's support page.

If you have questions about your iPhone, iPad, Mac or other Apple product, you may need to make a visit at your nearest Apple Store. Make an appointment and a staff member will be ready and waiting for you when you arrive. You can make an appointment at the Apple web site, but that sometimes requires answering a number of preliminary troubleshooting questions and suggested solutions. Although these can be helpful, you can bypass the process by using the Apple Store app on your iPhone or iPad. The Apple Store app is the key to making your Apple Store experience quick and pleasant.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories.

How do i book a genius bar appointment

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. Follow Apple Support on Twitter. Tweet your questions to AppleSupport. There are many service providers that Apple trusts with support. Bring your device to one near you.

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To find your closest Apple Store or another authorized service provider, enter your zip code or let your browser access your Current Location. Making an Apple Genius Bar Appointment. Create profiles to personalise content. If your iPhone or iPad isn't working or you're on a Mac, the best way to book an Apple Genius Bar appointment is via Apple's support page. Use it to order Apple products for shipping to your home or office. The Apple Genius Bar is a dedicated tech support service in Apple's retail stores. Experts in Apple support since Need help? Here's what you need to know:. Apple tech problems? Apple provides training and certification to Geniuses but prefers candidates to have an aptitude for acquiring skills in technical repairs, excellent verbal communication skills, and the ability to work well on a team. See all comments 0. Apple hires Geniuses on both a part-time and full-time basis, and the company is primarily looking for people with strong people skills and problem-solving abilities.

The Apple Store is a glorious place to shop for all of your Apple device and accessory needs, but they can also help you with questions and repairs.

There are a number of options, but to get a Genius Bar appointment, choose Bring in for Repair different options are presented depending on the kind of problem you selected at the beginning, but always choose options for repair or Genius Bar. Click Contact Apple Support for help. Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Use limited data to select advertising. Open the Apple Support app, then tap the device you're having issues with under My Devices. Make your selection, and then tap Continue. Depending on the category and problem you've selected, a number of follow-up suggestions may appear. Otherwise, click the name of the Apple Store you want to take your device to. If your issue requires a visit to a Genius Bar, you'll see an option to Bring in for Repair. Found in Apple retail stores, it also offers classes and workshops. Bring your device to one near you.