How to reset alexa echo

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How to restore Amazon smart speakers to their original factory settings. Jump to a Section. You might encounter a glitch where Alexa doesn't respond, or commands aren't executed properly. Your Echo device might also lose connection with other linked devices or your Wi-Fi network. If you experience such issues, you may want to reset your Alexa and Echo back to original factory settings in hopes that it may solve the problem. Before considering a factory reset, try a restart. This may restore functionality without erasing your settings.

How to reset alexa echo

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. April 4th, From playing Jeopardy! Don't worry, it's simple. At Asurion, we know how to help you get the most out of your tech—whether you want to secure your phone from hackers or pick the best smart home hub. If your Alexa-powered speaker won't respond, try restarting it by unplugging your device from the wall and plugging it back in. Simple, right? If restarting your Echo didn't get Alexa working properly again, the next step is to try a factory reset. Beware that this will erase your data—you will lose information such as settings and preferences. Calculate your smart devices, bust common myths, and explore tips from your neighborhood tech experts. Learn more.

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Last Updated: August 30, Fact Checked. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed , times. Learn more Is your Alexa-enabled Echo speaker or Echo Show not working properly?

If you're experiencing issues with your Alexa device or you want to sell or give it away to someone, it's a good idea to reset it to the factory settings. We'll show you how to reset your various Alexa-enabled Amazon Echo devices. When you reset your device, you lose all the custom configurations on the device. Also, you'll have to relink your device to your Amazon account after completing the reset. One way to reset an Alexa device is to use the official and free Alexa app for iPhone and Android. To use this method, first, launch the Amazon Alexa app on your phone.

How to reset alexa echo

Knowing how to reset an Alexa device is important when you're having trouble with your speaker, upgrading to a new model or looking to gift it to a friend. Before parting ways with your Echo speaker, you'll want to wipe your personal information off the device and disconnect it from your Amazon Alexa account. When you reset your Echo, or any of the best Alexa speakers , your preferences and information are deleted from the device. If you were to sell or give your speaker away without reseting it, Alexa will think the next person to power it on and connect it to Wi-Fi is still you. If you know how to use Alexa , you might already have a sense for how to erase your information from Echo hardware. But did you know there are two ways to reset an Alexa device? You can initiate a factory reset with the Alexa app on your smartphone or on the device itself.

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Written by:. Open the Alexa app on your Mobile phone or tablet. Home Angle down icon An icon in the shape of an angle pointing down. Learn why people trust wikiHow. Facebook Email icon An envelope. If your Alexa-powered speaker won't respond, try restarting it by unplugging your device from the wall and plugging it back in. Our experts help you get the most out of your plan with premium expert tech support. Tap Devices. If you are giving or selling your Echo Show to someone else to be used in a different location, tap Reset to Factory Defaults. What you need to know Asurion Experts share what you need to know about smart lock security and how it compares to traditional key locks. Method 2. Reset Using the Alexa App. If a music service isn't responding properly to Alexa, it could be something on their end. Use profiles to select personalised content.

The Amazon Echo Show's biggest differentiator over smaller Alexa-enabled speakers is their displays, but they also have a built-in camera. Besides video-calling with devices, the built-in camera can also be remotely accessed from a phone. That built-in camera gives Alexa users a view of the room without buying a separate Alexa-enabled security camera.

With Asurion, enjoy peace of mind knowing your tech is protected with fast repairs and expert support—from your phone to your fridge. For over 20 years, we've protected the devices you rely on most. To deregister multiple Echos, select them one-at-a-time and follow the Deregister procedure. Is this article up to date? It's near the bottom of the Device Options menu. Laptops, tablets, TVs, gaming consoles, smart thermostats, and so much more—even future purchases. If Alexa is unresponsive or glitching, this soft reset trick often solves the problem. To completely erase all of your Alexa settings, you can deregister your Echo in the Alexa app—this is helpful if you're giving away your Echo or if other reset methods didn't solve your problem. Yes No. Go to Devices. Either reset to factory defaults, or reset to factory defaults and keep you smart home connections.