Hp printer not connecting to wifi

Still need help? Try these automated solutions. Sign in or create an HP account to connect with a live agent may require an active warranty.

Check for network and connection issues if you cannot print or scan with a wireless HP printer. Restart your computer or mobile device, printer, and router to clear any error states. Disconnect your computer or mobile device from the network name SSID , and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved. You do not need to continue troubleshooting.

Hp printer not connecting to wifi

Reconnect a previously installed printer to the Wi-Fi network if you purchased a new router, changed your Internet Service Provider ISP , or changed your network name and password. Use the network or wireless settings on the printer touchscreen to connect it to your Wi-Fi network. Use the Wireless Setup Wizard from the printer control panel to connect the printer to your Wi-Fi network. Make sure paper is loaded into the input tray, and then turn on the printer. Get the network name and password. Print a wireless report to find information about your printer network connection or to identify connection issues. Review the information on the report or follow any instructions provided to troubleshoot Wi-Fi connectivity problems. Restore Wi-Fi setup mode if the printer is not found during software setup or when the wireless connection is lost. Install the HP Smart app to your mobile device or computer. Once installed, you can open the HP Smart app and use it to set up your printer on your network. Printers without a touchscreen control panel: On the control panel, press and hold the Wi-Fi button for 5 seconds until the light starts flashing. Within two minutes, press and hold the WPS button on the router until the connection process begins.

Move the printer within 8 m 26 ft of the router or range extender, and then check the Wireless light. Printers without a touchscreen control panel: Use the control panel buttons to Restore Wi-Fi setup mode on your HP printer. You do not need to continue troubleshooting.

If your printer cannot connect to HP Instant Ink, it stops printing and displays a message. Printers enrolled in Instant Ink require an active internet connection for Web Services to function properly. Web Services uses the internet to enable communication between your printer and its web-connected features, such as ink level and page count monitoring. Disconnecting your printer from the internet for an extended period of time or using a USB-only connection can temporarily limit what the printer can do until the internet connection is restored. Note: Disconnecting your printer from the internet for an extended period of time or using a USB-only connection can temporarily limit what the printer can do until the internet connection is restored. Additional support options.

Still need help? Try these automated solutions. Sign in or create an HP account to connect with a live agent may require an active warranty. This product cannot be identified by serial number alone. Please provide a product number as well. Enter your model name or serial number to find drivers and manuals specific to your device. Search by issue to find step-by-step guidance for diagnosing and solving most printer issues.

Hp printer not connecting to wifi

However, encountering connectivity issues with your HP printer can be frustrating. HP printer not connecting to Wi-Fi is typically caused by poor signal strength, Wi-Fi not being activated, or network settings not configured correctly. The first step is to ensure that your Wi-Fi network is functioning properly and that the signal strength is adequate near your printer. Wi-Fi Direct allows your printer to connect to other devices without the need for a wireless network. However, it can interfere with regular Wi-Fi connectivity.

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Computer or mobile device connection: Check the network signal strength. Press any button on the printer control panel to put it in a ready state. Enter a topic to search our knowledge library Enter a topic to search our knowledge library What can we help you with? The status light blinks purple. In a web browser, type If the printer is available and has a ready status, the issue is resolved. Download and run this app to automatically resolve scanner problems and detect and fix other issues automatically. Go to HP printer setup Wi-Fi network for more information. Print a Wireless Network Test Report:. A printer connection cannot be established over public or guest networks that require a guest login or confirmation of use, such as networks used in schools, hotels, or coffee shops. Additional troubleshooting Find and troubleshoot the type of connection issue you are experiencing. Select registration option.

Check for error states and connection issues if the printer status is Offline or Printer is unavailable.

On your computer or mobile device, open the list of available networks. Wait until the blue Wireless button light blinks continuously. Make sure the printer is not connected to a computer with a USB cable. Try asking HP's Virtual Assistant. Connect the printer to the network from the printer homepage Use a Wi-Fi Direct connection to access the wireless setup tool from the printer homepage. Wait 60 seconds until the Wireless button blinks blue continuously or the Status light pulses purple. Computer or mobile device: Open the list of available networks and make sure it is connected to the correct network. Connect the printer with the Wireless Setup Wizard printers with a touchscreen Use the Wireless Setup Wizard from the printer control panel to connect your printer to your Wi-Fi network. If page load time is slow or intermittent, restart the router. When scanning over a Wi-Fi connection, the scan job fails, and a scanner not found, detected, or unavailable message might display on the computer. Note: A printer connection cannot be established over public or guest networks that allow guest logins used in schools, hotels, or coffee shops. Additional troubleshooting Find and troubleshoot the type of connection issue you are experiencing. If your network is on a channel used by several other networks, change the router channel.