Hp printer not feeding paper

Issue While printing, the product does not pick up or feed paper from the input tray. Video: Troubleshooting steps for paper feed issues. The following video demonstrates troubleshooting steps for paper feed issues. The outside of the printer might not look the same as your printer, but the steps are the same.

Issue The product does not pick up or feed the paper from the tray. The product might make noises as though it is printing, but no paper moves through it. How to use the solutions in this document A paper feed issue can occur for several reasons, such as dusty or contaminated paper rollers, the condition of the paper in the tray, or even issues with the product software. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. This step determines if the product hardware functions correctly.

Hp printer not feeding paper

Issue The product does not pick up or feed paper from the main paper tray. The product might make noises as though it is printing, but no paper moves through it. How to use the solutions in this document. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. This step determines if the product hardware functions correctly. When you have resolved the issue, and the product successfully prints a self-test report, there is no need to continue troubleshooting. How to print a self-test report. Load plain white, U. Hold down the Power button , press the Cancel button , and then release both buttons. Prints self-test report.

Figure : Load plain white paper and slide in the paper guide. For photo paper, always load the rougher side of the paper facing up. It gets stuck.

The printer does not pick up or feed the paper from the input tray. The printer might make noises as though it is printing, but no paper moves through it. Experiencing frequent or recurring paper feed issues? Follow these guidelines to help prevent paper feed issues:. Load at least 10 sheets of paper into the tray, but do not overload the tray.

Welcome to the HP support community. I understand that you are getting a paper jam error on the printer, I am glad to assist you. Refer to this HP document for further assistance:- Click here. If this helps, please mark the public post as an accepted solution so that it benefits several others. Sandytechy20 I am an HP Employee. Didn't find what you were looking for? Ask the community.

Hp printer not feeding paper

It's less than 1 year old, and will feed the paper only half way. I've tried cleaning the rollers, and even reinstalled the software off the disc. Nothing has worked. Welcome to the HP Forums. I would be happy to help you with your HP Deskjet Printer. I understand that it does not feed the paper properly and you have already done some preliminary troubleshooting. However, I will need a few details to provide an accurate solution,.

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The product might make noises as though it is printing, but no paper moves through it. Click here for tips and tricks! Figure : Rear access door rollers. Microsoft is working on a solution. Connect the power cord directly to a wall outlet and to the printer. Click Printers , and then right-click the appropriate product. Video: Troubleshooting steps for paper feed issues. Even small pieces of paper can cause paper feed issues. Try one of our automated tools or diagnostics. If the unit is under warranty repair services under the manufacturer's warranty will be free of charge. Avoid printing on paper that is dusty. The product might make noises as though it is printing, but no paper moves through it.

I switch between card stock and regular paper. I indicate which type I'm using before printing. My printer isn't grabbing the paper.

Make sure that the stack of paper contains no fewer than 10 sheets and no more than 25 sheets of paper. The following video demonstrates troubleshooting steps for paper feed issues. Clear any obstructions found. Use only good quality paper that meets printer specifications. With the printer turned on , disconnect the power cord from the rear of the printer. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Step two: Reload the paper Open the front cover. Step two: Print a self-test report Print a self-test report. If you are in Asia Pacific, you will be directed to a local service center in your area. The paper trays are empty or overloaded. Issue While printing, the product does not pick up or feed paper from the input tray. Issue The product does not pick up or feed the paper from the tray. The Type is dialog box opens. Is my printer a "gonner" or can it be fixed?