Hp wireless mouse not working

Hi I am currently having a problem with my z HP wireless mouse as it is not connecting to my laptop and not even turning on I have replaced the battery but. Hi people3. I understand that you are not able to connect your wireless mouse to your mac, I am glad to assist you.

Install the AA Alkaline batteries that came with the mouse. Release the latch at the back end of the mouse, lift the top cover, and then set the cover aside. Insert the batteries into the mouse, and then push down until they click into place. Position the top cover over the mouse, and then gently push down the cover until it clicks into place. After both connections are set up completely, switch between the two by pressing the Connect button on the mouse.

Hp wireless mouse not working

Contribute to the Windows forum! March 14, March 11, Ask a new question. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. This problem feels like a protocol change or revision that is not compatible with the bluetooth software in the mouse not a driver issue but I can't find any fixes. March 14, Contribute to the Windows forum! Top Contributors in Windows March 11, Top Contributors in Windows Choose where you want to search below Search Search the Community.

Dirt or fingerprint buildup can cause tracking issues. Improve this answer.

Connect and share knowledge within a single location that is structured and easy to search. If the mouse isn't moved and sometimes even if it is moved during startup, it doesn't work. However, the keyboard working off the same dongle works fine. Occasionally, the mouse also went dead when the computer was idle for some time. I've tried removing the battery, spinning the battery to clear any contact issues … it often doesn't help. There's no reset button on the mouse, the dongle is hard to reach at the back of the PC.

If a wireless mouse does not respond or work as expected, check the connection, install updates, and confirm settings to resolve the issue. Check the power and connection status to resolve issues with your wireless mouse. Check a wireless mouse for power and connection issues if it uses a USB receiver that plugs into a port or is built into the computer. Look for and remove any packaging tabs from the mouse. Tabs prevent the device from receiving power.

Hp wireless mouse not working

I bought this HP mouse online a couple months ago, it worked perfectly. Until about a month or so later when it stopped. The light will flicker and dim for a bit then just disappear altogether before flickering again. I've tried changing the battery multiple times, but nothing seems to work. Do I just need to get a new mouse? Or can the one I have now be fixed somehow? Go to Solution. And since you've confirmed that this is a hardware malfunction, please Contact HP to get a replacement mouse:.

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March 11, Uninstall the wireless mouse and delete driver from Device Manager. Change another USB port for dongle. Click and drag the pointer to the preferred sensitivity setting. Install the AA Alkaline batteries that came with the mouse. Under Button Assignment , click the arrow next to the button that you are customizing. Objects such as TVs, cordless phones, or speakers can weaken wireless signals. Resolve mouse issues such as poor tracking, slow pointer, poor visibility, or slow clicks. If it doesn't start working then there is a button on the bottom of it to Pair it with the receiving unit. I have the same problem! Hi people3. March 11, Top Contributors in Windows If the connection fails, try setting up the mouse with a different computer to determine if there is an issue with the port on the main computer.

PC Hardware Diagnostics Tool.

Check the power and connection status mouse with a wireless USB receiver Check a wireless mouse for power and connection issues if it uses a USB receiver that plugs into a port or is built into the computer. In general, before a wireless mouse works, we need to click the left mouse button. Create an account on the HP Community to personalize your profile and ask a question. Then a light on the mouse, below the scroll wheel, blinks orange. Switch mouse buttons for left- or right-hand use Customize the mouse buttons for left- or right-handed users. View in context. Click Add Bluetooth or other device. If you think that the USB receiver has unpaired from the mouse, see the device documentation for instructions to re-pair the USB receiver and the mouse. If the HP Bluetooth Travel Mouse unexpectedly stops working, try these tips and tricks to restore the connection. In Windows, search for and open Bluetooth and other devices settings. Click and drag the pointer to the preferred sensitivity setting. Click here for tips. Learn more about Teams.