Monroe county 911

Download our free app today to receive real-time alerts, catch up on news, view upcoming events and track important dates.

Some non-emergency calls we take are listed below: Citizen needs to contact a police officer regarding an ongoing investigation Parking problems Barking or annoying dogs Police reports i. In all other towns of Monroe County a call is a report if the event occurred 15 minutes or more before the call. A report is defines as an incident that is no longer happening or occurred more than five minutes ago. If you call for a report that gets handled by teleserve, will simply transfer you to teleserve to make the report. Whether its refuse collection, leaf pickup, sidewalk snow plowing or world class drinking water, Rochester is a leader in providing quality customer service.

Monroe county 911

Director's Message. Welcome to the Emergency Communications Department. The Center began operations in February, as a way to consolidate services in Monroe County. The Center has continued to grow and now serves 76 different public safety agencies. Last year, our employees handled 1,, calls for service. Our highly trained staff always strives to provide the best service possible to the public. Our employees are the most dedicated you will find anywhere, subjecting themselves to rigorous training standards. They take pride in the high expectations they set for each other. As you can see, the Center is immensely successful and is a national model. To learn more about our accreditations, click here. The non-emergency call center makes City services and employees as accessible as possible. If you have question about city services, call or from outside the city a. Or find more information online:.

To learn more about our accreditations, click here. E-mail Address:.

.

Emergency assistance is NOT available through this website. If you have an emergency and are in immediate need of police, fire, or medical assistance, dial A Dispatcher will answer your call and send the help that you need. Emergencies may include fires, crimes, motor vehicle accidents, a medical crisis or situations in which someone is hurt or in danger. Do NOT call for directions or help in locating an address, or for obtaining information that could be acquired by other means. If you are unsure whether your situation is a true emergency, we encourage you to err on the side of safety and dial anyway. If you know your situation is not an emergency but still need help, please call our non-emergency number at The Monroe County Control Center is open 24 hours a day, 7 days a week. When you dial , be prepared to answer a series of questions. The questions a dispatcher may ask:.

Monroe county 911

Director's Message. Welcome to the Emergency Communications Department. The Center began operations in February, as a way to consolidate services in Monroe County. The Center has continued to grow and now serves 76 different public safety agencies. Last year, our employees handled 1,, calls for service. Our highly trained staff always strives to provide the best service possible to the public.

Deepwoken enchants

For emergency notifications you will see and your Caller ID will read "Emergency Comm" For general notifications you will see and your Caller ID will read "ECN Community" We do recomend that you program these numbers into your cell phone so you will know when a CodeRed call comes through. Lisa Massey Telecommunicator. The Center has continued to grow and now serves 76 different public safety agencies. Heather Scott Telecommunicator. You can sign up for CodeRed Weather Warning. The Center began operations in February, as a way to consolidate services in Monroe County. When you enter a cell phone number at the registration page, be sure to check "Mobile" underneath the telephone number. How do I register for CodeRed? You can also find the Emergency Communications Department on our official Facebook page. When CodeRed contacts you, you will see one of the following two numbers on your Caller ID along with the corresponding name: For emergency notifications you will see and your Caller ID will read "Emergency Comm" For general notifications you will see and your Caller ID will read "ECN Community" We do recomend that you program these numbers into your cell phone so you will know when a CodeRed call comes through.

.

One can be your landline, the other can be your cell phone, or both can be cell phone numbers. We are committed to serving the County's emergency communications needs with integrity, cooperation and concern for the welfare of all. Address Change Form. If you call for a report that gets handled by teleserve, will simply transfer you to teleserve to make the report. To see a video example of this service, click here. App and Website Design by SmartSite. If you have question about city services, call or from outside the city a. The goal of Management and Staff of the Monroe County Center is to provide immediate, courteous, and professional quality service. Get the App! Providing tele-first aid and CPR assistance when time is of the essence.