Msy computers

MSY Technology entities operate 28 retail stores across Australia and an online site which sells computers, computer parts, accessories, and electronic goods.

The MSY Technology companies made a range of false or misleading representations to consumers in relation to their statutory warranty rights, including that the MSY Technology companies:. It is appropriate, therefore, to encourage retailers not to give consumers the impression either that their statutory rights are curtailed or non-existent or that warranties can only be obtained through payment. The injunctions imposed on MSY Technology take into account changes to the legislation arising from the transition from the Trade Practices Act to the Competition and Consumer Act Since 1 January , consumer transactions have been subject to the consumer guarantees set out in the new ACL. Consumer guarantees under the national ACL is a new set of rights consumers now have every time they purchase goods or services in Australia. These replace the statutory warranties and conditions in the Trade Practices Act

Msy computers

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General enquiries Contact us to report an issue or msy computers an enquiry. Search Menu. The ACL also includes misleading or deceptive conduct provisions, and these will continue to apply to retailers and manufacturers who misrepresent consumer guarantee rights.

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Msy computers

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Inquiries and consultations Expand submenu for "Inquiries and consultations". General enquiries Contact us to report an issue or make an enquiry. Search required. The MSY Technology companies made a range of false or misleading representations to consumers in relation to their statutory warranty rights, including that the MSY Technology companies:. Technology NSW Pty Ltd, misrepresented consumer rights by claiming that: MSY Technology had discretion over whether a customer was entitled to a remedy for a faulty product It was up to MSY Technology to choose which remedy it would provide customers MSY Technology would only provide a remedy for products returned within seven days MSY Technology may require the customer to pay an administration fee to receive a remedy for a faulty product that is out of warranty MSY Technology would provide no remedies in relation to faulty software products. Search Menu. Topics Buying and selling products and services. By industry Expand submenu for "By industry". Date 19 April Skip to content Skip to navigation Skip to search. Manufacturers must also ensure they make repair facilities and spare parts reasonably available for a reasonable time. Search required. By industry Expand submenu for "By industry". Public registers Expand submenu for "Public registers". Dr Schaper said retailers and manufacturers must be aware that consumer rights under the consumer guarantee provisions in the ACL cannot be excluded, restricted or modified by way of agreement between the parties.

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Where a good develops a major failure, consumers have a right to a replacement or refund from the supplier of the good. Media enquiries Media Team - , media accc. Business Expand submenu for "Business". Search Menu. Compliance and enforcement. The ACL also includes misleading or deceptive conduct provisions, and these will continue to apply to retailers and manufacturers who misrepresent consumer guarantee rights. Sellers and manufacturers must also honour any express—or extra—warranty they give about the goods they sell. Date 1 December Inquiries and consultations Expand submenu for "Inquiries and consultations". Technology NSW Pty Ltd, misrepresented consumer rights by claiming that: MSY Technology had discretion over whether a customer was entitled to a remedy for a faulty product It was up to MSY Technology to choose which remedy it would provide customers MSY Technology would only provide a remedy for products returned within seven days MSY Technology may require the customer to pay an administration fee to receive a remedy for a faulty product that is out of warranty MSY Technology would provide no remedies in relation to faulty software products. The ACCC is seeking declarations, injunctions, a comprehensive compliance program, penalties, and costs.