My eufy camera is offline

Refresh the camera status.

Camera has been manually turned off. I have similar problem now. I have to remove the camera plug it in and then it turned on… And only then connected to the app. It now happened 3rd time. The camera is now off and iam expecting I have to use the permanent electrical solution. No panic. In my case with a dozen cams this appears like every month once or twice.

My eufy camera is offline

Eufy camera offline issue is one of the most common issues that can show up due to numerous reasons. The Eufy camera goes offline when there is some problem with the WiFi network or the camera itself. If you see your Eufy cameras offline, it indicates that something is wrong with your camera or the WiFi router. Like any other user, you will look for some physical damages or open the app to get some hint about the problem. However, if you would be aware of the issue, it would become easy for you to fix the issue. So for that, we decided to help all the Eufy users with the Eufy camera offline issue. Firstly, we will discuss the reasons behind the Eufy cam offline issue and after that, we will go through the fix. It is always a great idea to understand the reason behind the issue and then proceed with the troubleshooting part. That said, we have penned down some of the most common reasons why your Eufy camera goes offline every now and again. This is one of the most common reasons for the Eufy camera offline issue. A fully drained battery is also the reason why your Eufy camera goes offline.

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SoloCam has a weak WiFi signal. The router is disconnected from the Internet. If your SoloCam goes offline, please check the following details:. Move the camera closer to the router to strengthen its WiFi signal. Check if the camera has run out of battery. If yes, please charge the camera.

When your eufyCams is offline, the live view page will display a warning sign showing camera status is currently offline. If the camera goes offline, check the following:. We're happy to assist you whenever you need us. Click the chat button in the bottom right corner of the page. Introducing the eufy Clean App. Applicable for those products. View More

My eufy camera is offline

Outdoor Cam is not powered by its original adapter and cable. Outdoor Cam has a weak WiFi signal. The router is disconnected from the Internet. If your Outdoor Cam goes offline, please check the following details:. Please confirm whether the camera's LED indicator light is showing a solid blue light.

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If using an Ethernet cable, try replacing it with a new one. Make sure you do not download the app from untrusted websites. If you have a Eufy camera that relies on a normal wall plug connection, then simply follow the steps below: Unplug the Eufy camera from its wall plug. Also, you can restart your Wi-Fi router to fix glitches and refresh the connection. Number of Views 1K. Number of Views 5. But that status is entirely dependent on your compatible smartphone's application store. If the above instructions cannot resolve your issue, please email eufy customer support for further assistance. If there are any issues relating to the Eufy HomeBase, then that can affect the whole communication channel. Bring your router to the factory default settings. Check the camera status. I have to remove the camera plug it in and then it turned on… And only then connected to the app.

The Eufy security system that I have installed at my Dad's house has lately been pushing an error message on the Eufy app, stating that the cameras were offline.

Haloweenhamster December 20, , am 2. After that, you can also reset your router. Therefore, you should check if there is any firmware update available for your security camera. In theory, the camera can be m 2 walls , m 1 wall away from the router. I have to remove the camera plug it in and then it turned on… And only then connected to the app. If not:. Live Chat Click the chat button in the bottom right corner of the page. Contact eufy Support for More Help. But this does not bode well with Eufy cameras, as they can only operate as intended if they are connected to the 2. Contact eufy Support for More Help If the above instructions cannot resolve your issue, please email eufy customer support for further assistance. If the above instructions cannot resolve your issue, please email eufy customer support for further assistance.