Pals whittington hospital

PALS is a non-clinical point of contact within the hospital for patients, relatives, carers, and friends requiring advice or assistance in relation to services provided by Whittington Health NHS Trust. PALS is not an emergency service, therefore, if you have a medical emergency, please contact your GP, call or to seek medical advice. If you have a concern about the care, pals whittington hospital, you or a relative or friend is receiving pals whittington hospital should talk to the doctor who is caring for you, the nurse in charge or a member of the nursing team or the manager of the department.

Toggle navigation. We take every complaint we receive seriously and will discuss with you the best way of resolving your concerns. The first stage of the complaints process is called Local Resolution where those most involved with your concern will be asked to try to resolve immediate problems for you. Each complaint will be investigated and, if you wish, you will receive a formal written response. Who can complain? Anyone who is receiving or has received NHS treatment or services can complain. You can also complain on behalf of a friend or a relative, but you must have their consent.

Pals whittington hospital

Toggle navigation. PALS is a non-clinical point of contact within the hospital for patients, relatives, carers, and friends requiring advice or assistance in relation to services provided by Whittington Health NHS Trust. PALS is not an emergency service, therefore, if you have a medical emergency, please contact your GP, call or to seek medical advice. If you have a concern about the care, you or a relative or friend is receiving you should talk to the doctor who is caring for you, the nurse in charge or a member of the nursing team or the manager of the department. You can also complete the form below. However, if you would prefer to discuss your concern with someone independent of your care team then you can contact our Patient Liaison and Advice Service PALS. The service is based on the left in the main entrance to the hospital and is open Monday to Friday 9. We offer a message system, so please leave a brief message outlining your concern with your name, date of birth and contact number and we will endeavour to call you return your call within 2 working days. Locations See on a map Whittington Hospital. Making a compliment Making a complaint Patient Experience. Contact Helping local people live longer healthier lives. Working on it!

Contact The first stage of the complaints process is called Local Resolution where those most involved with your concern will be asked to try to resolve immediate problems for you, pals whittington hospital.

It can be confusing to work out who is responsible for your care in a hospital and who you can raise your concerns with. There are a number of options:. Email: whh-tr. For more information see Whittington Health link to website. Visiting in person : The service is open from 10am - 4pm, Monday to Friday. They are situated on the ground floor of Barnet Hospital, near the main entrance. If you are being treated at Chase Farm Hospital or another site and cannot make it to their office, please phone and they will arrange a time to visit you.

Toggle navigation. We take every complaint we receive seriously and will discuss with you the best way of resolving your concerns. The first stage of the complaints process is called Local Resolution where those most involved with your concern will be asked to try to resolve immediate problems for you. Each complaint will be investigated and, if you wish, you will receive a formal written response. Who can complain? Anyone who is receiving or has received NHS treatment or services can complain.

Pals whittington hospital

Toggle navigation. PALS is a non-clinical point of contact within the hospital for patients, relatives, carers, and friends requiring advice or assistance in relation to services provided by Whittington Health NHS Trust. PALS is not an emergency service, therefore, if you have a medical emergency, please contact your GP, call or to seek medical advice. If you have a concern about the care, you or a relative or friend is receiving you should talk to the doctor who is caring for you, the nurse in charge or a member of the nursing team or the manager of the department. You can also complete the form below. However, if you would prefer to discuss your concern with someone independent of your care team then you can contact our Patient Liaison and Advice Service PALS. The service is based on the left in the main entrance to the hospital and is open Monday to Friday 9. We offer a message system, so please leave a brief message outlining your concern with your name, date of birth and contact number and we will endeavour to call you return your call within 2 working days. Locations See on a map Whittington Hospital.

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On Wednesdays the service is open from am to pm. We take every complaint we receive seriously and will discuss with you the best way of resolving your concerns. Visiting in person: The service is open from 10am to 4pm, Monday to Friday, except Wednesdays, when the hours are different. Helping local people live longer healthier lives. Find out more. Healthwatch Haringey is not able to support people in making an individual complaint. Phone: Email: nclccg. This will usually be required in writing. POhWER can help you draft or write a complaint letter, and attend meetings with you. Helping local people live longer healthier lives. Need help? The service is based on the left in the main entrance to the hospital and is open Monday to Friday 9. Not happy with the way your complaint was dealt with?

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Healthwatch Haringey is not able to support people in making an individual complaint. It can be confusing to work out who is responsible for your care in a hospital and who you can raise your concerns with. The Ombudsman makes final decisions on complaints that have not been resolved by the NHS, government departments and some other public organisations. Text: 'call back' with your name and mobile number to and they'll call you back. Find out more. Toggle navigation. This will usually be required in writing. There is a special appeal procedure for this. For more information see Whittington Health link to website. Contact Remember Whether you raise a concern or make a complaint your care will not be adversely affected.