Problem automower connect

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Click for details and our other offers. Below are some common troubleshooting options to help you determine the kind of repair your Husqvarna Automower may need. Skip to content. Automower Troubleshooting. Click for details and our other offers Automower Troubleshooting Below are some common troubleshooting options to help you determine the kind of repair your Husqvarna Automower may need. Troubleshooting Message Cause Action No loop signal The power supply or the voltage cable are not connected.

Problem automower connect

In many cases, a simple restart of the mower or your mobile device is enough, but if the problem remains or occurs frequently you may need to do some troubleshooting. The easiest way to troubleshoot the issue is using our product assistant. It will guide you to a solution step-by-step based on your specific conditions. Open product assistant. If you have tried the above measures and the connection is still not working, contact your local dealer. Troubleshoot the Bluetooth connection: In many cases, a simple restart of the mower or your mobile device is enough, but if the problem remains or occurs frequently you may need to do some troubleshooting. Open product assistant If you prefer not to use the product assistant, check out the information below: General troubleshooting Are you within Bluetooth range? You need to stay close to the mower until the pairing is complete. Did you wait long enough? Wait a bit longer. It can take some time for the product to connect, especially if your mower was restarted recently. Is there another active Bluetooth connection? Have you enabled location services and Bluetooth access? For Android, you also have to check your location services.

If the mower was disconnected after a stop or pause command, press START on the mower to restart operation and allow it to reconnect.

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But sometimes, things go wrong and the connection or pairing fails — or the mower disconnects. There are several possible causes of the connection or pairing issues. In many cases, a simple restart of the mower or your mobile device is enough, but if the problem remains or occurs frequently you may need to do some troubleshooting. The easiest way to troubleshoot the issue is using our product assistant. It will guide you to a solution step-by-step based on your specific conditions. Open product assistant. If you prefer not to use the product assistant, try these common solutions for mowers that are disconnected, not connecting or not pairing:. Open product assistant If you prefer not to use the product assistant, try these common solutions for mowers that are disconnected, not connecting or not pairing: Restart the robotic lawn mower. For Bluetooth models, make sure you are within Bluetooth range of your robotic lawn mower and that Bluetooth is activated on your device.

Problem automower connect

In many cases, a simple restart of the mower or your mobile device is enough, but if the problem remains or occurs frequently you may need to do some troubleshooting. The easiest way to troubleshoot the issue is using our product assistant. It will guide you to a solution step-by-step based on your specific conditions. Open product assistant. If you have tried the above measures and the connection is still not working, contact your local dealer.

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Message Cause Action Charging station blocked The contact between the charging strips and contact strips may be poor and the product has made a number of attempts to charge. The product finds it hard to distinguish the signal from another product installation close by. Note that the product normally does not stop or pause because it is disconnected. Same problem here.. Invalid system configuration Temporary electronic or firmware related issue. Read more about. The work area is too large. TomBo What is your experience with the updated adapter? The most recent update however has disconnected both mowers and will no longer connect to either of them Skip to content. Outside work area The boundary wire connections to the charging station are crossed. Break in the guide wire. Check for temporary mobile network issues: If the network is down in your area, the status of your mower will be set to Disconnected. Dear Ray Absher, we have a fix for this issue and it will be out shortly.

There are several possible reasons why your mower may disconnect from the mobile network. These include temporary network issues, poor signal coverage in your area, loss of internet connection on your mobile device or a change in settings.

If your mower does not appear under My Mowers on the other device, your mower is not connected using the mobile network. Same problem here.. Are they correct? Very buggy and Bluetooth rarely works for settings. If it says Disconnected , your mower is not paired using the mobile network. The boundary wire is laid in the wrong direction around an island. Check for temporary mobile network issues: If the network is down in your area, the status of your mower will be set to Disconnected. Outside geofence The alarm was activated because the mower was outside its GeoFence. Disturbances from metal objects fences, reinforcement steel or buried cables close by. Husqvarna changed their homepage a few days ago, therefore one link was no longer active, which is now fixed. Husqvarna Fleet Services. For some models, if operation is not restarted within a certain time after someone pressed the STOP button or the mower was paused, the status of your mower will change to Stopped — Disconnected or Paused — Disconnected to save battery. Make sure that the rubber dampers are attached correctly in the body of the product and in the chassis. Reload to refresh your session.