Psn store refund uk

In addition to the rights set forth below, you may have additional rights under applicable local law; nothing in the policy below limits or replaces any such rights under local law.

You can use a variety of payment methods to make PlayStation Store purchases and top up your wallet. If you add a payment method while shopping on PlayStation Store, the payment information will be saved to your account. If you do not recognize a purchase, first check your PlayStation Store transactions. If your transaction history doesn't explain the charges, please consider the common reasons for unrecognized payments listed below. Please check your subscription settings to see if this is the cause of the transaction. Please note, there are limitations on when you can get a refund for subscription payments.

Psn store refund uk

Buying a game, a bit of downloadable content, a movie, or any number of other digital items from the PlayStation Store doesn't have to be an irreversible choice - Sony does have a refund system in place to let you get your money back. You can even get money back on the purchase of a PlayStation Plus membership if you act in time, so PS Store refunds are very possible. Within 14 days of making your purchase, you can get your money back without any questions asked, with one huge condition: you cannot download the item in question, because the second you start doing so you'll lose the ability to get a refund. That means you're going to want to turn off automatic downloads in your console's settings to give you the best chance to get a refund on a purchase you're not sure about. This means that pre-orders can be a little bit complicated, too - if you pre-order within 14 days of the game's upcoming release, you can get a refund at any point within 14 days of your actual pre-order. If you pre-ordered earlier than that time, meanwhile, you can get a refund any time before the game releases. Sadly, Sony doesn't make this very easy as it stands, but the steps below are how you initiate a refund if it's possible to do so. You'll be asked you some relevant questions and if you haven't downloaded the content, or let 14 days pass, you should be fine to get your refund authorised and processed. We're presuming that you're here because you've already decided to get a refund from the PS Store, but in case that doesn't cover you, it's worth reminding you that not every mistaken purchase has to be permanent. The refund steps that we've laid out above mean that if you accidentally buy the wrong game, the wrong version of a game, the wrong DLC pack or any number of other things, you're not locked in. There's nothing like accidentally checking out on a month PS Plus membership , for example, then realising you thought it was only for a month - it can ruin your budget for any amount of time. This system means that, provided you don't actually use whatever it is that you bought, you've got a bit of a grace window in which to rewind and undo things, rather than just being locked in.

That includes returning all labels, cords, psn store refund uk, chargers, accessories, manuals and other documentation that came with the item. Please be aware that downloads will happen automatically if Automatic Downloads are enabled in your system settings. Encourage everyone who has an account on your PlayStation console to set a login passcode.

If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. To find out more, including how to make a refund request, please select the type of content you have purchased below. In addition to the refund procedures summarized below, you may have additional rights under applicable local law; nothing in the summary below limits or replaces any such rights under local law. Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty. For full terms and conditions, please visit the PlayStation Store cancellation policy.

If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. To find out more, including how to make a refund request, please select the type of content you have purchased below. In addition to the refund procedures summarized below, you may have additional rights under applicable local law; nothing in the summary below limits or replaces any such rights under local law. Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund.

Psn store refund uk

By Cameron Faulkner and Antonio G. Di Benedetto. So you bought something from the PlayStation Store, and you changed your mind? Be prepared to provide answers to more simple questions about your account from the support team in order to authorize the refund. Your purchase of a game, add-on, subscription, or preorder can be refunded via the original payment method, except for select payment methods listed in the fine print on the PlayStation support page. In those instances, your PSN wallet will be credited.

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Keep in mind that some payment methods are exempt from processing your refund: Bancontact MisterCash , Paysafecard, and money vouchers. Every refund type will have outlined specifications to determine if your product is applicable for a refund or not. Cancellation policy. We recommend that you complete the following steps to secure your account: Change the password on your email account. Back to PlayStation. The PlayStation Experience. Please be aware, any free trials will be included in the day period. Confirm age. Please enter a valid date. Confirm age.

You can use a variety of payment methods to make PlayStation Store purchases and top up your wallet. If you add a payment method while shopping on PlayStation Store, the payment information will be saved to your account.

If you have not seen the refund payment, you should contact customer support for an update. Cancel and manage purchases. Or you've accidentally been charged a recurring fee for auto-renewing your PlayStation Plus subscription. Need help? Otherwise, child family members may be able to avoid parental controls. To find out more, including how to make a refund request, please select the type of content you have purchased below. Pre-Orders You may cancel a pre-order at any time before the release date and receive a refund. Cancel Verify. Encourage everyone who has an account on your PlayStation console to set a login passcode. Enter the passcode a second time to confirm. Our voluntary day return policy applies to all PlayStation Direct purchases. When refunding a purchase made with one of these payment types, the refund will be sent to your wallet. Select Redeem Codes from the drop-down menu.