Return tickets to ticketmaster

Ticketmaster had shut down phone and email support. The only mechanism I had to contact them was Twitter and they were inconsistent in responding.

Ticketmaster is an online ticket sales and distribution company providing its users with tickets for concerts, sports events, theater as well as family and other events. Sometimes events get canceled, and sometimes you are not able to show up. What then? Can you get a refund for tickets bought via Ticketmaster? Ticketmaster refunds only purchases for postponed or canceled events. Under some circumstances, an event that is rescheduled might also be eligible for a refund. You cannot get your money back if you change your mind and choose not to attend an event.

Return tickets to ticketmaster

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Just click the link and follow instructions to send a request. You can even use DoNotPay to simplify long and convoluted processes—like getting refunds of your Ticketmaster purchases.

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Our goal is to make your purchasing experience easy, efficient, and equitable, so we can get you on your way to live events as quickly as possible. The following policy is designed to ensure your satisfaction and understanding of the purchase process on our sites and mobile applications, including without limitation www. This Purchase Policy applies to any purchases on our Site made on or after January 1, , including any primary ticket sales and ticket resale transactions, such as Fan-to-Fan. Please also review our Terms of Use , which govern your use of our Site, and your purchase, possession, or use of any Live Nation or Ticketmaster tickets, products, or services. If you have any questions, please contact us. All ticket prices for events that occur in the United States are stated in U. All ticket prices for events that occur in Canada are stated in Canadian Dollars. We generally sell tickets on behalf of the Event Organizer, though, in some rare instances, we may own a small number of tickets as part of our services contract with the Event Organizer. When you purchase a ticket for an event that is located in the United States, Ticketmaster LLC will be handling the transaction and collecting payment for the Event Organizer. When you purchase a ticket for an event that is located in Canada, Ticketmaster Canada Ltd.

Return tickets to ticketmaster

Depending on the event and the delivery method you selected at checkout, you may have a few options to access your tickets. To get started, you'll want to visit your My Account and locate your order to see which delivery option was chosen. Sign into your My Account.

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A Sample Letter of Refund Payment. I list the names, numbers and email addresses of the Ticketmaster customer service executives on my consumer advocacy site, Elliott. Ticketmaster only offers refunds through its website, so googling a phone number, trying to reach them via email, or contacting them via their support page won't be of much help. DoNotPay has got you covered! In May, more than a year after your concert had been canceled, you received a resolution. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. That timeframe will either be 30 days from the day you received your notification email or up until two weeks before the rescheduled event. The only exceptions to this rule are death in the family, severe injury, or a large scale crisis. The money belongs with you. If an event is canceled, you will automatically get a refund to the method of payment used to make your purchase. If the new date doesn't work for you, there might be some options not to lose the value of the ticket. You will be notified about this in an email. It appears the event organizer paid Ticketmaster, and then Ticketmaster tried to refund the original method of payment — and failed.

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Share your feedback to help improve our site! Ticketmaster had shut down phone and email support. When events are postponed or rescheduled, you can expect an email containing new event information. You found the document, sent it to me, and I forwarded it to Ticketmaster. DoNotPay is a simple online tool that offers an array of practical features. It looks as if you used various methods to communicate with the company, including phone, text and social media. Without the letter, Ticketmaster will not reprocess your refund. DoNotPay provides a platform for legal information and self-help. Need more info about your airline passenger rights or unemployment insurance? If an event is canceled, you will automatically get a refund to the method of payment used to make your purchase.