Samsonite spare parts
What does limited global warranty mean?
If you require further assistance, please email us at Info. Australia samsonite. For general and repair issues, please contact us at info. Please read our section on spare parts, locks and keys in our FAQ. A: Please download our most recent catalogue here. A: No, not at this moment.
Samsonite spare parts
How can we help you? Please make sure you have the full product code, which you can find on the warranty card or on a label inside the product. Please note that for some older collections we may no longer have parts available. There are no parts available for my product, but it is still under warranty, what should I do now? No need to worry! If there are no more spare parts for your product, and you feel that the problem is caused by a design or manufacturing fault, the item needs to be inspected at our service centre. For details on our repair centre, click here. Where is the key for my TSA lock? Your TSA lock does not come with a key. This allows them to open your item for inspection, without damaging the lock.
Repairs: We recommend that you have a Samsonite Authorised Repair Centre repair your luggage, as we know that your case will be properly cared for.
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How can we help you? Please make sure you have the full product code, which you can find on the warranty card or on a label inside the product. Please note that for some older collections we may no longer have parts available. There are no parts available for my product, but it is still under warranty, what should I do now? No need to worry! If there are no more spare parts for your product, and you feel that the problem is caused by a design or manufacturing fault, the item needs to be inspected at our service centre. For details on our repair centre, click here. Where is the key for my TSA lock?
Samsonite spare parts
A damaged wheel may stick, causing the suitcase to veer off course, or preventing the suitcase from moving. A replacement wheel will help you fix the problem. Sometimes wheels don't work because they're caked with dirt or debris. This step can help you make sure that it needs to be replaced. Insert the new wheel onto the luggage, making sure that the tubes on the wheel base align with the holes in the luggage. Cancel: I did not complete this guide. Badges: 8.
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On the front side, you have the right and left wheel of the top shell. Spare parts are not acquired for every single line we have manufactured. You are using Internet Explorer If the damage to your product is due to a material or production default within the warranty period, you will not incur any charges. No more parts are availabe for my case but it is still under warranty, now what? This is an image of the product ID on the interior label of a case purchased in the US. A: Please use our Track Order function to view the shipper's tracking number or refer to your shipping notification email. Please make sure to always open your zipper until the end. Please add this e-mail to the parcel. You have 3 options to arrange the pick-up:. While any qualified luggage repair facility can care for your luggage, only Samsonite Authorised Repair Centers are authorised to do warranty repair work. On the back side, the right and left wheel of the bottom shell Check this video to visualise how to order the right wheel: No more parts are availabe for my case but it is still under warranty, now what? Where is my key for my TSA lock? You will need assistance from an Authorized Samsonite Dealer to unlock your combination lock. Popular in your industry.
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Welcome to Samsonite! How to use zippered cases? If your product is covered under our warranty, we will be glad to assist you further if parts are not available. For further info, please consult our warranty text. Samsonite, nor the hauler can be held responsible for damage during transport if the product was not packed carefully. We therefore advise you to use a carton box. If it concerns a chargeable repair, you will receive an e-mail with a cost estimate. What does TSA stand for? Which documents do I need to keep to appeal for warranty? Your bag's product label is made up of numbers and letters and can be found on your warranty card or on a label on the inside of your product.
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