Samsung soundbar remote volume not working

Samsung soundbar remote volume not working purchased a new soundbar recently and tried to connect the FIRST one through an optical cable to the tv. The soundbar would turn on but would only connect via bluetooth. The remote control did not function but I was able to increase and decrease the volume from the unit buttons on the actual soundbar. The display never came on I was unaware they even had one before I started googling it.

However, no matter how reliable this brand is, we can imagine the frustration when you suddenly find your Samsung soundbar remote not working. To save you from wasted time, our engineers listed all possible troubleshooting fixes when you encounter this issue. Besides all that, sound settings could also prevent the remote control from working. Read along as our team enumerates the specific issues and their easy fixes. One of the first things you have to check is if the Bluetooth connections on your remote and soundbar are turned on.

Samsung soundbar remote volume not working

Log in. Sign up. Home Forums Audio Soundbars. JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding. Set digital out in the TV. Sound plays fine with soundbar on. Using Roku as my primary interface and doing the remote control set up. The music never turns off. It will go through 50 codes and still not turn off. When I do accept one of the codes the remote works fine. It will turn the power on and off of the TV. When I turn up or down the volume with the Roku it will just display a receiver icon on the TV screen in the left corner and say "Receiver Optical ". The same thing happens with the Samsung remote which tells me this issue has nothing to with Roku. So right now I'm using the Roku remote for everything and the soundbar remote which is insanely long and ugly to control the sound.

Only issue I've had besides the lack of manual is getting lip sync sorted out.

All has been fine up to now, along with 2 x wireless speakers that don't appear to give me any issues after the initial teething connection problems. Last night I turned the soundbar on using its own remote control, as opposed to selecting it through the TV, but I couldn't adjust the volume using the TV remote - as I normally would - having to resort to the soundbar remote instead. When using TV remote all it showed was the soundbar 'flag' on the left hand side, with no volume adjustment. I have reset the soundbar, unplugged the HDMI lead, and reconnected, but it still will not allow me to adjust the volume. Anyone any ideas? I get the exact same issue now, and it never did this before. For me I'm on a Q7F65" and an N soundbar.

Go to Solution. The problem has been solved on my setup so hopefully this will work for you. Wasn't an issue with my previous M soundbar, just with the new Q60T one. First thing to try is to use the "Universal Remote" option on the tv to setup the tv remote to control the soundbar. It doesn't seem like this should be necessary as all of the devices are Samsung but it did make the difference and the tv remote always works for the volume now. I also upgraded the firmware on the tv by manually downloading the latest version from the website and using a USB stick. This latest version wasn't available through the tv's interface. I don't know whether this is necessary in addition to setting up the "Universal Remote" but it doesn't seem to hurt.

Samsung soundbar remote volume not working

All has been fine up to now, along with 2 x wireless speakers that don't appear to give me any issues after the initial teething connection problems. Last night I turned the soundbar on using its own remote control, as opposed to selecting it through the TV, but I couldn't adjust the volume using the TV remote - as I normally would - having to resort to the soundbar remote instead. When using TV remote all it showed was the soundbar 'flag' on the left hand side, with no volume adjustment. I have reset the soundbar, unplugged the HDMI lead, and reconnected, but it still will not allow me to adjust the volume. Anyone any ideas? I get the exact same issue now, and it never did this before. For me I'm on a Q7F65" and an N soundbar. For me, if I open up the menu, go to sound, switch to TV speakers, wait a few seconds, then switch back to the soundbar it works again for a little while. But this issue will occur again in the future, without any sort of rhyme or reason.

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From there, you can click on the Input Select option and see if your device is listed on the available connections. The source should also be the Samsung remote, and the soundbar should be in TV mode. My daughter tried to close the message by clicking on the TV screen. It doesn't seem like this should be necessary as all of the devices are Samsung but it did make the difference and the tv remote always works for the volume now. I really don't want to buy a new soundbar if I can help it. WilliamR Replies. What a time to be alive! From a design standpoint it fits perfectly underneath the Samsung TV. The problem has been solved on my setup so hopefully this will work for you. So it's worth a shot? In response to mva When I turn up or down the volume with the Roku it will just display a receiver icon on the TV screen in the left corner and say "Receiver Optical ". Read along as our team enumerates the specific issues and their easy fixes. I have an older Sonos Playbar concocted to the TV via optical cable.

There are a number of things that could cause your remote to stop working.

You can stop this by pressing the Auto Power button on the controller. All forum topics Previous Topic Next Topic. Through this, the remaining power in the device will be drained. The music never turns off. I just unplugged both tv and soundbar from power source then plug back then turn on both then it was a success! Thank you for using the Samsung Member's Community. Internally though, pin 13 is common across all HDMI ports. After that, plug it in again and see if the remote works. Servior Astronaut. Side note: if you have a Samsung washer and dryer compatible with SmartThings and a newish Samsung TV it will show a message on your TV when you wash or dryer load is done. Any word from Samsung on what this issue stems from or how to address it?