Service issues virgin media

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below.

Simply test your broadband service, and if we find an issue we can help with a fix online. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. There are a few reasons why your connection might be having problems. The best thing to do is to run a test on your broadband connection. Otherwise, read on to find out more.

Service issues virgin media

If your TV service stops working as normal, try not to panic. We are here to help with some troubleshooting tips to resolve issues yourself without having to call for assistance. Before we look at possible causes, have you rebooted your Virgin Media kit? Often, turning the power off and on at the wall socket, the broadband Hub or TV box and checking that all the wires are plugged in securely, can get you back up and running. If after rebooting, the V6, TiVo, or TV box is still not working, try running a quick diagnostics check to find the root cause of the issue and how to fix it. Check your Virgin Media service status. To reboot the Virgin Media broadband Hub also known as WiFi Hub or router check the power supply is firmly connected to the wall socket and turn the power switch off and on again. It can take 5 to 10 minutes to restart. Or if you have a Hub 4 the light ring will be solid white. How to reset the broadband Hub. Turning the TV box off and on again involves a few simple steps and can help resolve issues.

First, it guides you around your home, room by room, to check WiFi performance in each one.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! The graph below depicts the number of Virgin Media reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. There are no Virgin Media network issues affecting services in your area. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Billing Change my package My current package Email Home move.

Service issues virgin media

Users are reporting problems related to: internet, wi-fi and total blackout. Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! The graph below depicts the number of Virgin Media reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. Are you also affected?

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Help for your Virgin remote control Follow the links below on what to do if your V6, TV or TiVo remote is lost, damaged or not working, or if you just need help using the remote. Now there was one outside supppsed to be fixed yesterday by 7 and then today by 3. Reasons for internet connection problems. Reboot the broadband Hub To reboot the Virgin Media broadband Hub also known as WiFi Hub or router check the power supply is firmly connected to the wall socket and turn the power switch off and on again. You may need to do this for each user profile set up on the box. Understand what the lights mean on the WiFi Hub. Surely you can look and see what the problem is based on postcode and tell us what is going on? Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Red light The LED lights up red when the box is on standby. Switch the TV box off at the mains socket, or if you cannot access it easily, set the switch at the back of the TV box to 0 and unplug the power supply. The best thing to do is to run a test on your broadband connection.

If your services aren't performing as they should, our Service Status is the first place to go to check for faults without having to call in. Our Service Status is a really simple, yet very clever way to help you run tests, check for local issues, restart and reboot your Virgin Media kit and even to book or reschedule visits from our engineers. If you aren't the account holder, you can just click this link: Check Service Status.

Service status Help Account settings. Help for your Virgin remote control Follow the links below on what to do if your V6, TV or TiVo remote is lost, damaged or not working, or if you just need help using the remote. I get 70 to 80mbps tho.. Virgin Media should think carefully who they award contracts to. What do the V6 or TV lights mean? Billing Change my package My current package Email Home move. Tap the results to find out more about the issues, and when we expect them to be fixed. Sound issues with some of your channels Change audio settings on TV Let's see if the issue is with your audio settings. Understand what the lights mean on the WiFi Hub. Often, turning the power off and on at the wall socket, the broadband Hub or TV box and checking that all the wires are plugged in securely, can get you back up and running. Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network.