Service status virgin broadband

Virgin Media offers mobile phone, television, service status virgin broadband, broadband internet and phone service over the cable network. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!

Being impacted by an outage can be extremely frustrating, we reveal how you can check your service status. Virgin Media has roughly 3. If you are one of the potentially thousands who has experienced an outage, you can check your broadband and mobile service status online. Virgin Media went down today June 30 leaving hundreds of customers furious. One customer took to Twitter to vent, they said: "Actually fed up with Virgin Media, it's down more than it's up. And another raged: "Virgin Media is somehow down again, I don't think it could honestly get worse at this point.

Service status virgin broadband

Find a store Full site. Full site Find a store. Heads up: Internet Explorer is retiring on June 15, For a better browsing experience and to properly view all of the features on our website, please use a more recent Internet browser. If you're having difficulty you can complete your purchase by going through chat or giving us a shout at If you're having problems with your service, you can check for outages and get updates on the current status of the Virgin Plus network in your area. Note: in the event of a power failure, your Virgin Plus services may be affected. Please confirm that all your Virgin Plus equipment has power. Consult your local power utility provider about power outages. If your Virgin Plus services are still down once power is restored, use our Virtual repair tool to troubleshoot. Enter your address to see if your area is affected by an outage. Get real-time service outage status updates and manage your communication preferences when you log in to my Account or use the My Account app.

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Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. There are no Virgin Media network issues affecting services in your area. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Billing Change my package My current package Email Home move.

Take a look at our top tips to help you get connected — and stay connected. Try these simple steps to fix your connection. Our service status lets you check for known problems in your area. It also lets you run simple tests to fix your connection or book an engineer to visit. Go to our service status page. How to restart your equipment properly.

Service status virgin broadband

However, some areas seem to be unaffected and working as usual. The most commonly reported problem is issues accessing emails, but many are reporting a loss of internet or slower connections than usual. At the time of writing, Virgin is yet to officially acknowledge any fault. Usual article follows below. With millions of people around the UK relying on internet services every single day, demand on the infrastructure that provides this is very high. These days, your broadband connection are arguably as important as any other household utilities, so losing access due to technical problems can be a serious headache. Virgin is one of the top suppliers of both in the UK, so when it experiences difficulties the effects can be widespread. Thankfully, there are a few different ways to check whether the problem is down to the service itself or your own hardware. If you are having trouble connecting to your home broadband connection, then here are a few ways to deduce the problem. First, take a look at your router to see if there are any flashing lights indicating a problem.

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We've asked Virgin Media if there's compensation available for TV customers and we'll update this page when we know more. Further reports were made in when the company had an outage on December 2 , with thousands of customers impacted. Note: in the event of a power failure, your Virgin Plus services may be affected. We have an article here detailing all the different ways you can contact Virgin Media. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users. What do the colours mean? Enter your address to see if your area is affected by an outage. If your Virgin Plus services are still down once power is restored, use our Virtual repair tool to troubleshoot. Mobile phone data rinsed as me and my wife have had to hot spot for this period. MartinSLewis can you please advise how I can get my money back for such a diabolical experience?? Compensation should be paid automatically and arrive no later than 30 days after the problem is resolved. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Get real-time service outage status updates and manage your communication preferences when you log in to my Account or use the My Account app. Honestly the service is beyond a joke now.

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Check the status of your service s An error occurred while processing your request. Barry Collins Barry has 20 years of experience working on national newspapers, websites and magazines. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users. Again using my minutes to get this resolved. Report a Problem. If you have any tips or frustrations you wish to share, please leave a message in the comments section! If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. We could not determine outage status at this time, please try again later. Note that if there is a widespread outage, the support lines will be even slower to respond than normal and there may not be anything the support engineer can do to resolve the problem anyway. An error occurred while processing your request. Tried submitting and to no surprise the site reset the whole page. And that can take days, which brings us to… Am I entitled to compensation from Virgin Media for a broadband outage? We lost everything on the old box. The broadband had also gone down before that on May 5, for thousands of customers, leaving them unable to get online. Check services status.