Sky multiroom not working

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Sign in to get your answer quicker. My sky q box is working and my internet but my multi room box won't connect to the activation server. First try rebooting the main Q box and then when this is completely back up and running reboot the mini. To reboot press Standby on your Sky Q remote if the box responds to the remote , and then switch off and unplug at the mains. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.

Sky multiroom not working

Sign in to get your answer quicker. Sky Q multi room box not working. Have checked the signal and broadband connection these are all connected. The main Sky box is working fine with no problem. First try rebooting the main Q box and then when this is completely back up and running reboot the mini. To reboot press Standby on your Sky Q remote if the box responds to the remote , and then switch off and unplug at the mains. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box Amber led note: some features may take up to 5 minutes to return. Reboot the mini as above. If the mini still does not connect try a Network Reset on the mini. Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.

As there is no switching at the LNB as there was was previous Sky systems.

Sign in to get your answer quicker. Recently the second box keeps losing connection, shutting off to a blue screen, and saying it can't be used. A woman from sky told gave me a number to call if it happened again, it's happened twice since, and she said it would take me to the Sky Tech team, who would arrange a replacement box. However, I called the number and it took me here. So what is my next step please to rectify this issue.

Sky Q is a highly impressive TV platform, especially in its multiroom format. It uses Wi-Fi to pump content around your house from TV box to TV box and can even be used as a mesh Wi-Fi system to ensure you have no dead spots at home. Buy Sky Q today from Sky. In our experience and from reading all the various advice on forum threads, the problems are largely caused by changes being made to a system that upset the way the Sky Q mesh network behaves. Tweak things the wrong way and it can cause issues with, or bypass completely, the mesh network used for streaming. Mesh networks are often slower than a traditional network, but add reliability and boost overall coverage. For Sky Q, the latter points are the most important, as you only need enough bandwidth to stream HD and reliability is more important than speed. How the mesh network works depends on whether you have Sky broadband and a Sky Q hub, or a regular broadband connection.

Sky multiroom not working

Sign in to get your answer quicker. All works fine on the main box! I have tried switching off and on, doing a software update on the box and reactivating the viewing card several times all to no avail. I have escalated your post to the Community Messaging Team This link explains the escalation process.

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Additional help with your viewing card can be found here. Could this mean by viewing card it faulty. Post 1 of 2. Post 4 of 4. No problem. First try rebooting the main Q box and then when this is completely back up and running reboot the mini. Sky Multi room issues. The same connections can be used to feed to multiple satellite tuners. Sky Q main box all set up okay. Showing results for. Highlight Status and then select Reset on the right hand side. If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. Report post.

Sign in to get your answer quicker. Sky Q multi room box not working. Have checked the signal and broadband connection these are all connected.

Sky multi room not working. Reply 0 Likes. This allows the mini-boxes to be assigned an IP address. Search Sky Community linear-search Created with Sketch. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. Search Sky Community linear-search Created with Sketch. Tried all the usual reboot options numerous times but it's still not working. Browse or search to find help, or start a new discussion on Community. Topic Author. If it is not possible to install additional cabling throughout your house, Powerline Adapters can also be used to good effect. You have a couple of options here. We have sky multi room in 2 rooms, one upstairs, one down. Post 5 of Worked fine last night when we were still connected to sky broadband.