Steam support

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Find contact information for Steam's customer support team, including email support and knowledge base articles. Get help with resetting your password, sharing games, and recovering a stolen or hijacked account. Most people use their company or team name. Trusted by the best 4. We are two entirely different business organizations. Common problems and solutions Experiencing problems with this software?

Steam support

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter. Valve will, upon request via help. Consumers in some jurisdictions may have additional rights to a refund in circumstances where the game is faulty. You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method. Click here for a full list. The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store.

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Last Updated: September 14, Fact Checked. This article was co-authored by wikiHow staff writer, Travis Boylls. Travis has experience writing technology-related articles, providing software customer service, and in graphic design. He studied graphic design at Pikes Peak Community College. There are 7 references cited in this article, which can be found at the bottom of the page. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed , times.

Home Discussions Workshop Market Broadcasts. Change language. Install Steam. It is only visible to you. If you believe your item has been removed by mistake, please contact Steam Support. This item is incompatible with Steam. Please see the instructions page for reasons why this item might not work within Steam. This will show you which page s and steps you need to take to contact Steam Support, depending on what your issue is. This item has been added to your Favorites. Created by.

Steam support

Steam is a popular video game platform, and it's become so popular not just because of how many games it has, but because of how easy it is to use. Most of the time, Steam probably runs without a hitch. But if you have a problem with the Steam app, connecting to game servers, or with a specific game purchase, you might need help. Steam offers customer support in a variety of ways, but puts an emphasis on community-based support.

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Home Discussions Workshop Market Broadcasts. Steam Community doesn't have telephone customer support. Click Send. Also keep in mind that Support uses pre-written replies for nearly all issues. You will receive an email with a verification code from support steampowered. Email steam support through your actual email, stating what is happening. You can also select this option if you are having a problem with a CD key. If you selected "My Steam Account was stolen and I need help recovering it", or "I'm not receiving a Steam Guard code", scroll down and click the option at the bottom of the screen. Our website uses cookies. Finally, log out of your Steam account and let your friend or family member log into their own Steam account. You can also view a list of your purchase history under this option. If a bundle includes an in-game item or DLC that is not refundable, Steam will tell you if the whole bundle is refundable during check-out.

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Include your email address to get a message when this question is answered. Thanks to all authors for creating a page that has been read , times. Try all communication channels while your LiveAgent is ready. Consumers in some jurisdictions may have additional rights to a refund in circumstances where the game is faulty. Steam will contact you via email for further assistance. It also has a search bar at the bottom of the screen you can use to search for a game or software title by name. Join our community of happy clients and provide excellent customer support with LiveAgent. You will be issued a full refund of your purchase within a week of approval. You will receive an email with a verification code from support steampowered. If you also need to change your email address , use the following options to do so: [8] X Research source Click Change my email address. There are four main options for you to choose if you need to recover your account. Did this summary help you?