Translink twitter

A huge shift from the sort of one customer information rep and one phone caller, to one customer translink twitter rep and thousands of followers.

Most readers are already aware that Metro has a few Twitter accounts including MetroLAalerts — an account dedicated solely to service alerts that was launched last February. What readers might not know is that there is no dedicated Twitter team at Metro. In fact, most of the updates on MetroLAalerts and MetroLosAngeles come from one dedicated young staff planner who in addition to his normal duties provides the round-the-clock updates and replies. The pilot is covered in great detail over at The Buzzer Blog with some great charts , but here are the basics:. Feedback from customers and staff has been positive.

Translink twitter

For the third time week, SkyTrain passengers on the Millennium and Expo lines found themselves sardined in crowded cars as announcements came over the public address system warning of morning delays heading into downtown Vancouver. Cue the groans. Only two days prior that commuters forced open car doors and walked down the live tracks to stations after a human error triggered a five-hour system outage. It followed a similar outage on July Needless to say, some commuters were not impressed but took the situation with a dose of humour by venting on social media. Trying SkyTrain today. Took survival pack! Backpack, enough food and water for 5 hours, helmet and mountain bike pic. My Indecision App says Skytrain will work today. I'd make a bet with TransLink , but if they won't refund fares Essential reading for hockey fans who eat, sleep, Canucks, repeat. By signing up you consent to receive the above newsletter from Postmedia Network Inc.

Dozens of parents rallied outside the Vancouver School Board after it announced it is pausing admissions for the University Translink twitter Program UTP for gifted students. Cecilia Hua reports.

A respected trade publication has issued new findings that might surprise a few bus and SkyTrain riders in Vancouver. According to a study published by the Journal of the American Planning Association , the Lower Mainland is served by the best public transit system in North America, at least as far as Twitter users are concerned. She analyzed more than 60, messages posted on Twitter from to Among the 10 agencies included in her analysis, the one that scored the highest is TransLink. The study notes a D-score places a heavy emphasis on social media interactions over the simple broadcasting of information. Translink interacts a great deal in conversation with other Twitter users, and they also follow others more than other transit agencies. The region is voting on a proposed 0.

The quality of our bus service and facilities are paramount to the success of our system. Starting Feb. Repairs would limit the capacity of the loop to handle multiple buses. Hence, some bus routes served will be moved to stops outside the loop temporarily. Know before you go: For up to date service information, please visit our Alerts page. You can also contact our Customer Information team at The Marpole Transit Centre is being built to accommodate the growing demand for public transportation in Metro Vancouver. Three-level bus garage building for bus staging and storage at ground level, bus charging infrastructure and an electrical substation on the second level, and administrative facilities as well as employee and visitor parking on the third level;. Two-level maintenance building including bus maintenance and repair bays, body shops, parts storage, and support areas for mechanics and maintenance staff;.

Translink twitter

Bringing the people and places of Metro Vancouver together. Compass Cards are convenient, reloadable fare cards that can be used when taking transit within Metro Vancouver. Cards can be loaded with Stored Value, or with prepaid passes. Update Jan. We're conducting a study aimed at learning how you move around our region. Starting Feb. TransLink has partnered with Modo, Evo, and Mobi by Rogers to launch RideLink — a mobile app that will connect users to transit, carshare and bikeshare services in Metro Vancouver.

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Getting people onside with Translink is so important to growing our sustainable transportation solutions for the future! Cecilia Hua reports. Skytrain pic. Visit our Community Guidelines for more information and details on how to adjust your email settings. Search theprovince. This website uses cookies to personalize your content including ads , and allows us to analyze our traffic. I admired your wonderful hair, and asked if you had a Staff was apprehensive at first but acclimated quickly to the technology and the feedback from customers has created a positive feedback loop — morale is up in the customer information department! Thanks for asking! Only two days prior that commuters forced open car doors and walked down the live tracks to stations after a human error triggered a five-hour system outage. I definitely encourage Metro to beef up its Twitter engagement with customer service folks. It followed a similar outage on July According to a study published by the Journal of the American Planning Association , the Lower Mainland is served by the best public transit system in North America, at least as far as Twitter users are concerned. Transportation headlines, Wednesday, Jan.

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Stick to the basic. There was an error, please provide a valid email address. This website uses cookies to personalize your content including ads , and allows us to analyze our traffic. That way when they are late we can better plan. This article is more than 5 years old. How about they just add more staff to keep a constant update on the bus lines? By point of comparison, the MetroLosAngeles Twitter has 3, followers and follows 46 people. It followed a similar outage on July After a Vancouver construction worker was killed on the job in February, a rally is being held Friday calling for justice and better safety conditions. According to a study published by the Journal of the American Planning Association , the Lower Mainland is served by the best public transit system in North America, at least as far as Twitter users are concerned. We were at the counter at Coast Capital. Mark Messier? Cecilia Hua reports. The award is the Vancouver Police Board's highest award for civilian bravery.