Troubleshoot ps4 controller

Diagnose and fix the most common problems plaguing your PS4 controller with these step-by-step DIY troubleshooting guides.

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. September 28th, But what's wrong with it? Here's a guide from our tech experts to fixing your PS4 controller. Here are some possible causes, according to Asurion Experts:.

Troubleshoot ps4 controller

You can use your controller away from your console. Find out more about compatible devices, applications, and feature support by visiting the guide below. When using your PS4 console, you can check your controller battery level by pressing and holding the PS button on your controller to show the Quick Menu. The controller battery level is displayed on this screen. If you've followed the above instructions but believe your controller is not connecting properly, please visit the PlayStation Repairs diagnostic tool. Support Home. Pair with console Pair with other devices Charge controller Adjust controller settings Having issues? Connect the controller to your console using the included USB cable. If your controller is turned off, press the PS button. After the light bar blinks, the player indicator lights up. When your controller has enough battery life, you can disconnect the USB cable and use your controller wirelessly.

Also make sure to turn it off when it's not in use to preserve the battery, troubleshoot ps4 controller. Learn why people trust wikiHow. Potential causes include a general firmware malfunction, a faulty battery, a defective charging cable, or a defective controller charging port.

Make sure the battery works, check the connection, and disconnect it from other devices. Jump to a Section. If you find that your PS4 controller won't connect to your PS4, then you may be dealing with a firmware problem, interference, a bad battery, or a number of other issues. To help you fix this problem, we'll start you off with the easiest solution and move on from there. Sync issues represent the most common reason that PS4 controllers fail to connect. The controller may become desynced on its own, or someone may have synced it with a different console or device. In some cases, a firmware issue with the controller may even prevent it from syncing up correctly.

Make sure the battery works, check the connection, and disconnect it from other devices. Jump to a Section. If you find that your PS4 controller won't connect to your PS4, then you may be dealing with a firmware problem, interference, a bad battery, or a number of other issues. To help you fix this problem, we'll start you off with the easiest solution and move on from there. Sync issues represent the most common reason that PS4 controllers fail to connect. The controller may become desynced on its own, or someone may have synced it with a different console or device. In some cases, a firmware issue with the controller may even prevent it from syncing up correctly.

Troubleshoot ps4 controller

Most of the time, your DualShock 4 controller probably works fine. But when your PlayStation 4 controller isn't responding or disconnects randomly, it's frustrating. Let's look at fixes for when your PS4 controller is not working, so you can get back to playing. Normally, when you press the PS Button on your controller, it should turn on and connect to your system. However, when it's not connecting, you'll instead see the light bar on your controller flash for a bit, then turn off. This often happens if you've used your DualShock 4 with another console, since the PS4 controller tries to connect to the last device you used it with. For instance, if you use a PS4 on your PC or Mac , or with a friend's console, it will remember that device and try to connect to it the next time you turn the controller on. In these cases, you'll need to re-pair your DualShock 4 with your own PS4. Make sure you're using a high-quality cable that you know works properly.

Actualize synonym

Measure advertising performance. You can also try cleaning the game disc and updating the software. If the system is recognizing the controller but it's still not working, you may need a software update. After trying each fix, test the analog sticks by moving them around in circles and clicking the L3 and R3 buttons by pressing on the analog stick. About This Article. Remove any metal objects between the two, like shelving or laptops, that could inhibit the signal. Use profiles to select personalised content. Hopefully, your DualShock 4 issue was easy to fix. Now you know how to fix the most common PS4 controller issues. Your controller isn't synced with your console. To turn it back on, select Enable Vibration. Make sure the battery works.

PS4 gamers know all too well how a bad controller can ruin their day, but you don't have to put your gaming on hold or go out and buy one of the best PS4 controllers when yours is on the fritz.

Connect the DS4 to the device via Bluetooth on any of the following devices. Turn off the PS4 and disconnect it from the internet unplug the Ethernet cable or temporarily unplug your wireless router. You can also try cleaning the game disc and updating the software. If your controller lights up when plugged in, that's a good hint that it's probably working. To be sure that your USB cable is actually working, try it with a different device. Include your email address to get a message when this question is answered. But what's wrong with it? Do not use pressurized air on the interior parts. Like most hardware, DualShock 4 controllers have a one-year warranty. All rights reserved.