Verizon wireless customer service reviews

Use PhoneDog to compare Verizon Wireless cell phones and plans. With our impressive lineup, you'll find the best Verizon Wireless cell phone plan or phone to fit your needs! We also provide the latest reviews on Verizon Wireless, America's 1 wireless provider. Established inVerizon Wireless is the largest network provider in all of Verizon wireless customer service reviews.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future. Verizon Wireless has 1. Consumers are mostly dissatisfied. Pros: Coverage area, Coverage, Good coverage. Cons: Customer service, Poor customer service, Bad customer service.

Verizon wireless customer service reviews

Claim your listing for free to respond to reviews, update your profile and manage your listing. Verizon has a rating of 1. Reviewers complaining about Verizon most frequently mention customer service, new phone, and next day problems. Verizon ranks th among Mobile Carriers sites. My spouse and I share Verizon package, so I called Verizon and the rep was extremely helpful, got me a number! STILL best company out there! I'm well aware of all the tactics this company deploys to exploit their customers Truly fascinating they spend more time in the board room discussing draconian methods to profit from, than just being a trustworthy, honest company. What a deplorable company Verizon charged me for service I never ordered then sent me to collections. Before collections they told me multiple times the bill was an error and to disregard. Now this fraudulent account is showing up as a derogatory mark on my credit report and Verizon is refusing to talk to me about it. I am forced to either pay for this service I never authorized or take a hit on my credit. I feel bullied and robbed.

Just kind of looked at me.

I just had an excellent customer service experience with Gayle from Verizon. She was so kind and sweet and answered all of my questions very quickly. I was told I would receive a survey after our online chat ended. We are excited to hear about your awesome experience and we will forward your kind words. We want to thank you for being a valued part of Verizon and I hope you enjoy the rest of your weekend. He spent time helping us with an old iPhone we are adding to our plan. Even though a purchase was not involved, he went above and beyond helping us with removing old data from the phone and getting it back to manufacturer settings.

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research. Verizon sells phones and phone plans across the United States. Verizon customers can buy products from Apple, Samsung, Google and other phone manufacturers. The company also offers discounts for military members and first responders. I had an issue and he went above and beyond to resolve my problem… I have never had a service provided b I get excellent coverage here where others with other companies are not so fortunate. Prices are competitive and the selection of phones is excellent. I have had Verizon for 7 yea

Verizon wireless customer service reviews

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Definition false advertisement. Another area of deception lies in the multi-line protection plans I obtained for all four of my lines. Did you mean:. Tomoko K Nqb This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. He even gave us his phone number so that we would not have to keep coming in to Verizon. He was able to get upgrades for all my kids and save me money on my monthly bill all while making sure my services remained the same or were upgraded. At least if you ever get me on the phone I will fight til the death to get your issue resolved, and get your retarded charges credited. I'm over it. I shipped with the other four phones Verizon acknowledges the receipt. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I was told then that the problem on the account had not been fixed like I was told and he was able to actually fix the fraud problem on my account. I have my receipts the tracking number on my receipt the date it was received by Verizon and copies of the emails from the service reps.

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Terms of Service. Give them a if i could. Carlos V. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. A rep I know of even told a customer a straight up lie she knew what she said was false and when asked why her response was "I wanted to pass my survey. Send Message Share Review. Bette C Itn. Class action lawsuit needed for illegal collections. Verizon customer service sucks Posted on: September 14th, by Dsb Thanks for your vote! Samsung galaxy 10 os my dream phone. Oct 27, Detailed service, incredible patience, and help installing my protective screen. Preferred solution: I want my balance zero.