Virgin media cancel contract number

We have decide to take up the offer to cancel without penalty before 31st Oct as on the letter we received from virgin, virgin media cancel contract number. Open reach will install on Oct 4th and we are keeping our landline number. My question is when should I cancel Virgin? I seemingly have to give one month notice so does my connection get cut off at the end of the month of notice or would they do it before?

Dan Howdle May 26th, From dealing with cancellation fees to finding a new deal, our guide will talk you through the details. The most important thing to know first and foremost is whether you're still in your Virgin Media contract period or not. Before we get to the specific ins and outs, however, take a quick look at our checklist and be sure you have everything you need in order to get started. Before you call Virgin Media and unfortunately you do need to call or indeed decide whether cancelling your contract is really worth it, it's a good idea to make sure you have the following information to hand. Check broadband in your area. If you still have time left until the end of your contracted period, Virgin Media is going to charge you what it calls an 'early disconnection fee'.

Virgin media cancel contract number

This is ridiculous. If I go with another provider will they deal with the cancellation? A warm welcome and thanks for posting on our community forums. We're sorry to hear that you're having trouble trying to cancel your account with us. If you're call is cutting off before speaking to an agent, when you call do not enter any details when prompted, after a short period of time you will be presented with the main menu and an agent will answer shortly after. Please be aware this is not an immediate response team; however we will get back to you as quickly as possible. Can you no longer email your cancellation? Hi Sparky thanks for your reply here. It's not possible to email a cancellation unfortunately, but please see Jodi's post as she has highlighted all the methods to be able to cancel. Community FAQ Sign in. Community Volt. QuickStart, set up and connections. Networking and WiFi. Gaming Support. Virgin TV

Before we get to the specific ins and outs, however, take a quick look at our checklist and be sure you have everything you need in order to get started. The amendments allow annual inflation-busting price increases, remove the right of affected customers to terminate their contract without cost and abolish the current cap on early-exit fees which can amount to hundreds of pounds on contracts with months left to run, virgin media cancel contract number. This article is more than 2 months old.

Away at present so tried to give my notice via chat option, won't let me. Have screenshots to show two different errors, reloading after asking me to sign in when I already was and system error asking me to refresh and when I do nothing changes. Go to Answer. See where this Helpful Answer was posted. Hi dancingchickens.

Fed up with Virgin Media? Want to move to another broadband provider? There are circumstances under which you can switch broadband provider without paying exit fees. At the time of writing in March , these fees are as follows:. Further cancellation fees may apply to products such as TV packages and telephone lines. These are:. In this situation, Virgin Media will write to you stating the new price and giving you the option to cancel by a certain deadline. Part of that compels Virgin Media to release customers from their contract in the following circumstances:. Your minimum guaranteed download speed will be stated in your contract, which you can download from the Virgin Media website, via the same page that we accessed above. Jumping out of your contract, penalty-free, is not simply a case of taking an internet speed test that scores below the minimum guarantee and pinging the results to Virgin Media.

Virgin media cancel contract number

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Still in contract FAQ. Most viewed. Stream from Virgin Media. I have Asperger's which is a type of autism so for me doing it over the phone is very difficult to handle and would prefer it if I could do it online without having to physically talk to someone. Broadband reviews. Thank you Arissa, My wife will attempt to cancel via the phone as I am rather deaf, we are both in our late 70's now. Hopefully Gareth can sort it out as the thought of Virgin trying to continue taking money after we close the standing order and then making threats of court. Switched On Families. Community Volt. Virgin Phone Switchover. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If I go with another provider will they deal with the cancellation? More information on how the fees are calculated can be found here. Hi Sarahsbury, Thank you for your post.

When you buy through links on our site, we may earn an affiliate commission. How you cancel your Virgin Media service depends on whether you're moving to another provider.

Virgin Phone Switchover. This is stuff like saving important emails from your Virgin Media account, as it will be closed 90 days after you have been disconnected. Broadband reviews. Hi dancingchickens Welcome back to the community forums Sorry to hear you're thinking of leaving us. If you can check your logo at the top right of your screen that would be great. Please read the FAQ's. Can I keep my Virgin Media email address? I internet bank! Manage Your Account. Leaving Virgin Media. Accepted Solutions. Five months on, Ofcom has no updates on its investigation.