Xbox headset not working

Home Home. Troubleshoot the Xbox One Chat Headset. If you can't hear chat audio when you use the Xbox One Chat Headset, or if others can't hear you, try the following solutions first.

Home Home. Troubleshoot your Xbox Wireless Headset. Then, if you still need troubleshooting help, try these steps to correct the issue. A fix is coming soon. You can still use your headset to hear game and chat audio. The Headset troubleshooting section on this page covers several troubleshooting methods for correcting headset problems. For more specific details and context about different kinds of headset issues, and which troubleshooting steps are most likely to work, see About certain types of headset issues , below.

Xbox headset not working

Reconnect the headset, make sure you're not muted, and check your privacy settings. Jump to a Section. When your Xbox One headset is not working, it usually manifests in the following three ways: people can hear you, but you can't hear them; nobody can hear you, and you can't hear anyone; or everyone is quiet. These problems can occur at any time. You may also experience a situation where your headset stops working and then starts working again while you're using it. When an Xbox One headset stops working, it can be due to a problem with the headset, a problem with the controller, or a problem with the Xbox One settings. Common issues include frayed cords and broken wires, bent headphone plugs, and loose headphone jacks. In most cases, you can fix an Xbox One headset that doesn't work yourself. To figure out what the problem is, and fix it, go through the following troubleshooting steps in order. Attempt each fix, and then check to see if your headset works. If the headset is defective, the difficulty associated with repairing a headset, and the low cost of replacing one, means you're usually better off buying a new one. Disconnect the headset, then plug it in firmly.

By John Alexander. If you're using a wireless controller, replace the AA batteries or recharge the rechargeable battery. If you need to order a replacement headset, go to:.

We independently review all our recommendations. Purchases made via our links may earn us a commission. Xbox Series X and S headsets provide seamless compatibility with Xbox consoles. Despite this, some Xbox-compatible headsets can still encounter audio issues that ruin the gaming experience. These range from audio dropouts to connection and disconnection problems. Luckily, there are ways to address these annoying inconveniences.

Contribute to the Xbox forum! March 14, March 11, Hey gamers! Are you experiencing a problem with a specific game? When you open the page, go to the "Help with games" section in order to find the right path to look for help. Additional information on Game support can be found here: How do I get the right game support? January 12, Ask a new question. I turned on my xbox original xbox one yesterday and the audio won't go to my headphones anymore.

Xbox headset not working

Check your controller and wireless adapter connections, and make sure you're not muted. Jump to a Section. When an Xbox Series X or S headset is not working, you may experience a handful of different effects. Problems like frayed cords and broken wires, damaged or dirty connections, and unplugged wireless adapters are all commonly associated with Xbox Series X or S headsets that stop working. If it stopped working when you switched consoles, it may not be compatible. Check with the manufacturer to see if your headset is fully compatible with the Xbox Series X or S.

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Choose Reset console. Create profiles to personalise content. Check your headset settings. When you open the page, go to the "Help with games" section in order to find the right path to look for help. How to Fix an Xbox One Headset. Xbox privacy and online safety. Sorry this didn't help. Update your console: Check that your console is updated with the latest version of the operating system:. The headset plug is not fully inserted into the controller. Measure content performance. Check the mute button on the headset adapter or on the inline volume control. If none of these steps corrects the problem with your headset, you can request a replacement here:. Contact us. If this setting was on Speakers , change it to Headset. Try a different headset.

Home Home. Troubleshoot your Xbox Wireless Headset.

The Stereo Headset Adapter supports the following 3. Solution 1: Make sure your headset is not muted. This will rule your headset out as the problem. Try a different headset. Wired headphones should start working as soon as you physically connect them to the 3. How to request a headset replacement. Most headsets that work with the Xbox Series X S have a mute button on the headset or in the cord. Contact us. Choose Equalizer and set the levels to default. Try a set of fresh batteries and see if that helps. If the plug is dirty, clean it off.