Xbox refunding

Home Home. Digital Game Purchase Refund Terms. Questions about a refund email?

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:.

Xbox refunding

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Note: If you can't request a return or get a prepaid shipping label for your return, contact support. You can request a return or exchange on your Microsoft account Order history page. Open Order history. For detailed information about return and refund policies, see Microsoft Terms of Sale. When you make a qualifying return, we'll credit the full amount, less the original shipping and handling charges. Refunds are generally processed within 3—5 business days after we receive your item and find it eligible for a return. Refunds are applied to the original payment option. Return labels expire after a certain time, contact Sales support for assistance. In Australia, this return information does not affect any remedy you may have under the Australian Consumer Law. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, please wait a few days. Refunds are generally processed within 3—5 business days and are applied to the original payment option. Microsoft will not accept returns of purchases of Microsoft products or other products purchased from another retailer. How to get service for Surface.

Request xbox refunding refund for digital games. Provide the reasons for your request and select Next. In certain cases, you might even be entitled to a refund upon immediate cancellation.

Home Knowledge Base Xbox. The Xbox refund policy is quite straightforward. Microsoft allows for the return of digital game products, as long as the refund request is made within 14 days of the purchase date. The eligibility for a refund also hinges on meeting certain criteria that Microsoft has put in place. When cancelling an Xbox subscription , users can opt to turn off recurring billing. This stops future charges and lets you enjoy the subscription benefits until the expiration date.

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. To get a refund on a subscription, use our self-help tool below to guide you through the right steps. If you want to change from one Microsoft subscription to another type, read how to switch subscriptions. If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Learn more. If you have purchased Microsoft or Office, learn how to download or install Microsoft or Office. If you cancel a subscription in the following countries, you may be entitled to a prorated refund. Any subscription length - Canada, Israel, Korea, and Turkey.

Xbox refunding

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below.

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Request a refund for digital games. Smart Watch Repair Expand child menu Expand. Any more feedback for Microsoft? I see an unexpected Xbox subscription charge on my bank statement. Resolved my issue. Was this information helpful? Thank you! Troubleshoot Microsoft Store in Windows. Provide the reasons for your request and select Next. You can continue to use the subscription's benefits until it expires.

After all, no one should have to settle with buying a broken or unfinished gaming experience. Thankfully, Microsoft does have refund policies in place to help take the sting out of such a purchase, and help you and your wallet rest easier.

For detailed info about the return and refund policy, see Microsoft Terms of Sale. Yes No. It will include the return or refund status. Any more feedback for Microsoft? Buy Expand child menu Expand. Manage a subscription. Additional offer terms. Shipping, orders, and history. Microsoft training. If your request is denied, you can contact Xbox support for further options.