Xbox request refund

Home Home. Questions about a refund email? To check your purchases, see:.

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below.

Xbox request refund

Xbox Owners have the option to buy Xbox games from physical stores and return them if they are unsatisfied. However, returning games is not an option for those that own the Xbox One S or the Xbox Series S since they rely entirely on digital purchases. Fortunately, all is not lost, as Xbox owners who have made digital purchases can get a refund on a game. While it may seem complicated, it is actually pretty straightforward. To simplify things, this guide will cover everything there is to know about refunding a game on Xbox and other valuable tidbits. When a refund has been approved, Microsoft will return the money in a few business days on the same payment method that was used to purchase the game in the first place. As mentioned above, getting a refund is not complicated, but certain criteria must be met for success. To refund a game on Xbox:. It is worth noting that Microsoft will deny refund requests if they conclude the system is being abused. Additionally, refunds do not apply to all games, including:. While this guide has covered everything there is to know about refunding a game on Xbox, users can get more information from the Digital Game Purchase Refund Terms section on the Xbox support page.

Xbox subscription cancellations and refunds. Any additional feedback?

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. To get a refund on a subscription, use our self-help tool below to guide you through the right steps. If you want to change from one Microsoft subscription to another type, read how to switch subscriptions. If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Learn more.

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below. To start your refund request, sign in.

Xbox request refund

It's no secret that Epic Games is making huge amounts of money from in-game purchases in Fortnite, and it's also no secret that the purchases aren't exactly cheap. Nevertheless, there are times when you may "accidentally" buy something you didn't want, or just get a serious case of buyer's remorse. Epic now offers a refund system in Fortnite so you can get your V-Bucks back.. The first is that only purchases from the last days are eligible. The second is that you only get three lifetime requests.

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Not all refund requests are accommodated since they are investigated case-by-case. Check your Xbox purchase history. Microsoft training. Return labels expire after a certain time, contact Sales support for assistance. If you don't know the Microsoft account email address or password for the account that made this purchase, try one of these:. When you make a qualifying return, we'll credit the full amount, less the original shipping and handling charges. Sales support help. Refunds are generally processed within 3—5 business days after we receive your item and find it eligible for a return. Be sure to review all info regarding your purchase and reach out to the retailer to understand what terms apply to your offer. Contact us.

The Xbox ecosystem features thousands upon thousands of games, DLC and in-game purchases, apps, subscription services, and more, all of which are available to players and provide endless ways to have fun. There are times, however, when a purchase doesn't pan out as expected.

Check out additional eligibility details, guidelines, and resources below. Easy to follow. To download new games, open Microsoft store. Windows Insiders. Did this resolve the issue? Countries with prorated refunds for Microsoft subscriptions. Things often go a lot faster when we know you. Microsoft Store and billing help. Not enough pictures. When you request a refund, it may take 72 hours to process the request. If contact us isn't working the way you expect, try the disability answer desk option on this page. Xbox subscription cancellations and refunds. If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Open Order history. We provide digital game product refunds as part of a consistent and reliable buying experience.