Xbox store game refund

Xbox Owners have the option to buy Xbox games from physical stores and return them if they are unsatisfied.

Purchasing games digitally is becoming far more common, as it's very convenient. After all, who can be bothered to go to a store to get a game or order one online and wait for delivery? With digital games, you can make the purchase right from your console. The downside of this is how easy it is to make impulse buys. Thankfully, if you buy an Xbox game digitally and regret it, Microsoft does allow you to ask for a refund. This isn't clear initially, as there is no refund option on the Xbox dashboard itself. Yet, you can request one online.

Xbox store game refund

Home Home. Digital Game Purchase Refund Terms. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. Xbox subscription cancellations and refunds. Help with giving digital games as gifts. Pre-order Xbox digital games in the Microsoft Store. Microsoft Store Terms of Sale. Statement of Values. We commit to clearly communicating our policies and making our processes simple and easy to understand. Your feedback helps us continually improve your gaming experience. Let us know the reason for the refund request so we can best improve. Refund Eligibility.

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There are many incredible games on the Xbox Series X S, but for every hit, there are bound to be some misses. Thankfully, you can do this with your digital purchases on the Xbox Series X S as well. If you're a fan of gaming, you will be well versed in how expensive it is and are likely always looking for ways to save money with your Xbox Series X S. And refunding purchases that you aren't satisfied with is certainly one of them. While it is possible to return a digital game or product on the Xbox Series X S, there are some limitations.

Games are a wonderful thing, but sometimes they fail to live up to expectations, or in some situations, are downright broken. To no surprise, you'll probably be looking to refund the game if you hit this wall, but unless you know what to do, it's not as simple as you may expect. To start, there are some important terms and conditions worth noting. As stated on the Xbox Support page, most purchases are not eligible for a refund after 14 days. There's been a few exceptions to this rule, with titles such as Cyberpunk , but for the most part, you have a day window. Another important bit of information to know is that submitting a request does not guarantee a refund, so while this guide will point you in the right direction, Xbox has every right to refuse your refund. Along with game and media purchases, you can also request an Xbox subscription refund.

Xbox store game refund

The Xbox ecosystem features thousands upon thousands of games, DLC and in-game purchases, apps, subscription services, and more, all of which are available to players and provide endless ways to have fun. There are times, however, when a purchase doesn't pan out as expected. If the game or game purchase is broken and doesn't work, doesn't deliver what it promised, or simply doesn't appeal to the purchaser, Microsoft provides methods with which players can seek a refund or cancellation. Even the best Xbox games can be refunded if you have reason.

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Microsoft Store. To do so on console:. If you're paying for another person's subscription, the owner of the Microsoft account that has the subscription must sign in to cancel. Troubleshoot Microsoft Store in Windows. Prevent unauthorized purchases on Xbox consoles. Account Protection. Any more feedback for Microsoft? If everything is correct, select Submit. Hi P1geon B, my name is Courtney and I would be happy to help. Discover Community.

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January 12, Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. We provide Digital Game Product refunds as part of a consistent and reliable buying experience. However, if it appears refunds are being abused, we reserve the right to stop offering refunds except where legally required. Any more feedback for Microsoft? Thanks for your feedback, it helps us improve the site. March 11, Thanks for your feedback. Here are the best titles you can play right now. Troubleshoot game issues on Xbox. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:. If we grant refund approval, you'll see the refund being processed on your Microsoft account, and you'll no longer be able to use the content. So, you can't attempt to return a game that you bought three years ago and have accumulated hours in. I'm paying for another person's subscription. Order history.