xfinity stream 500 error

Xfinity stream 500 error

Sunday, June 28th, AM. Accepted Solution. After MUCH frustration trying to reach the proper xfinity stream 500 error person at Xfinity, and after not finding the answer to this question online, I finally resolved it via Xfinity Tier Two support.

Xfinity support tested all connection and setting on there end, seems all okay. All other Apps work fine. Error appears all the time. For more information about that channel's error and functionality, you'll want to contact Xfinity support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. You can reach Xfinity support here.

Xfinity stream 500 error

Saturday, June 27th, AM. Thanks for the link. I believe I fixed it by restarting the modem, but I will run the other solutions that you sent. Hello EG: Again thanks for the response. In the interest of expanding our knowledge base, I found the following. Most of the time there isn't anything you can do but contact the website directly and then wait on them to fix it. In the off chance there is a problem on your end, try clearing the cache and deleting any cookies from the site with the error. There are a lot of strange things going on yesterday. First was a power surge Then Roku went out. Then partial service on Comcast. Then a electrical storm short and sweet. The day before there was an upgrade from MS windows that failed. So that might have had something to do with it also. However, the simple restart of the modem seems to have done the trick.

I never had issues before. The day before there was an upgrade from MS windows that failed.

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Sunday, June 28th, AM. Accepted Solution. After MUCH frustration trying to reach the proper support person at Xfinity, and after not finding the answer to this question online, I finally resolved it via Xfinity Tier Two support. Have Xfininity send a signal to the modem with an update which will cause your modem to reboot. You can also do this through their automated support via the My Account app for Xfinity. You might also just try rebooting the modem and spare yourself the update process. You'll need to re-input your credentials and go through the verification process via the web. Hi Terps19 thank you for reaching out to us on Xfinity Forum.

Xfinity stream 500 error

Saturday, July 24th, PM. Within the past months, Xfinity Stream has become almost impossible to use. It repeatedly buffers or freezes when I'm trying to watch a TV show It usually happens with recorded shows but has started to happen with "live" shows. I get messages like "Attempting to Resume We've run into a problem while streaming. Something went wrong. Please try again later. TVAPP" This problem is not related to poor internet service, based on speed tests and the strength showing on my cellphone. The problem isn't related to heavy internet use while trying to watch TV.

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This assures no remnant of the old installation remains in the Roku's memory so you get a complete reinstall. I finally got it fixed! This has been going on for days New to the Community? How to fix internal Service error How to fix internal service error. Error appears all the time. I should also point out that after reinstalling it does not even prompt me for my xfinity login, which it should after deleting and reinstalling the app. If only I didn't have to spend hours on the phone for two days with Xfinity who blamed the issue on Roku before I saw your post!! Same problem here. First was a power surge Restarting the modem did the trick. Xfinity support tested all connection and setting on there end, seems all okay. New Problems With the Mentalist.

Xfinity support tested all connection and setting on there end, seems all okay. All other Apps work fine.

Roku Community. You can reach Xfinity support here. Note it will be added to the END of the channel grid. For more information about that channel's error and functionality, you'll want to contact Xfinity support directly to inquire further. FWIW, it has nothing to do with the modem or Comcast. I am getting an error code when trying g to open my Xfinity app on my Roku tv. I have uninstalled and reinstalled to no avail. In the off chance there is a problem on your end, try clearing the cache and deleting any cookies from the site with the error. The latest rep told me to just wait.. I should also point out that after reinstalling it does not even prompt me for my xfinity login, which it should after deleting and reinstalling the app. I'm having problems with a roku 3 - I have used it for the Xfinity Streaming app, but more and more it is taking too long to load, buffering, timing out and giving an error message New to the Community? Then reinstall the Xfinity app still using your phone app. Thanks, Danny Danny R.

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