xfinity ups return

Xfinity ups return

Tuesday, November 21st, AM. Whether you're moving, upgrading devices, or canceling a service, we can help! Visit our Digital Return Center at xfinity. If you don't see your device, simply follow the return options xfinity ups return.

Monday, September 18th, PM. We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure:. Thank you for reaching out! Sorry to hear about all these hurdles to get the equipment back. We do have an agreement with the UPS Store to handle returns. The link here below would provide you with all the details to find the closest UPS Store to you.

Xfinity ups return

There are several ways to return the Xfinity equipment and this guide will tell you how. All you need to do is make sure that primary devices like cable or TV boxes, remotes, gateway, and modems are prepared from your end because those are the ones you need to return. If you run into any problems or confusion about it, you can reach out to Xfinity customer support. There could be a number of reasons why you are choosing to return the equipment. You might need to cancel the services because you are switching to a different service provider. You might need to upgrade to high-tier plans or vice versa. Another reason you may consider returning or replacing your Xfinity equipment is that your devices showing signs of being faulty. Those are customary reasons to return the equipment back to its original manufacturers. You can also stop at the nearest Xfinity Store or Comcast Service Center and then make an appointment by visiting Xfinity. Take your equipment and drop it off there. When you return your equipment, it will be immediately removed from your account. You will also get a receipt confirming your return details. You have only 14 days to initiate a return or exchange for Xfinity devices, but for accessories, you have 30 days. If you are planning on returning any of the equipment mentioned above, make sure it includes all the these items. To wrap it all up, in order to return your Xfinity equipment, you will be required to use UPS shipping and have them pick up the equipment from your place and deliver it to the Xfinity store.

Enter your login credentials on the Xfinity page and find the option for Equipment Return.

Monday, September 25th, PM. I need to return a modem and 2 cable boxes but the return label is not showing on my account when I click on the link. I live over an hour away from an Xfinity store or a UPS store. Online chat nor customer service has been able to assist me. Thank you for taking the time to reach out to us here in the Digital Care team.

Need to know how to return Xfinity equipment? You have three options — the first two apply if you need UPS to handle your return. You can use the Xfinity website to arrange for shipping with UPS. If you choose this route, you can get UPS to pick up your package at your home or office or you can take your device to a UPS outlet yourself. The final option is to cut out the middle-man and take your equipment to an Xfinity store yourself. It has its advantages. Would you like more detailed help? The exception is Xfinity mobile devices — you get 14 days to return those.

Xfinity ups return

To see these instructions in a different language, see: Chinese Portuguese Russian Tagalog Vietnamese Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so: Initiate your return online and send your equipment back with a prepaid UPS shipping label recommended Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you.

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The Xfinity Store could also handle the equipment return. Already submitted a return request? Start Here. These are two separate processes. Online chat nor customer service has been able to assist me. Visit our Digital Return Center at xfinity. I recommend visiting theupsstore. I no longer work for Comcast. Take care. The link here below would provide you with all the details to find the closest UPS Store to you. Cancel Post. We ask that you post publicly so people with similar questions may benefit from the conversation. Monday, September 25th, PM. Welcome to the Xfinity Forums and thanks for creating your post.

Tuesday, November 21st, AM. Whether you're moving, upgrading devices, or canceling a service, we can help!

Thank you for reaching out! To send a direct message:. I live over an hour away from an Xfinity store or a UPS store. Welcome to the Xfinity Forums and thanks for creating your post. Okay, let's see what we can do to get this return taken care of for you. I know I'd be concerned if I saw a charge for equipment I never had, so I want to make sure this is taken care of. Customer Service. I am unable to find a person to contact. Place your UPS prepaid shipping label on the outside. Xfinity Mobile products, see this overview.

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