Your computer trusted platform module has malfunctioned

We will show you how to fix it. You may also see error codes like, and accompany it. Make sure to re-activate your Microsoft products after each fix. That allows you to re-activate your Office apps with a fresh slate.

You receive the following error, "Your computer's Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with error code " after a system board replacement. You may receive an Outlook error that is labeled after a system board replacement. The error verbiage is "Your computer's Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with error code " Figure 1. Figure 1. The system board change is causing the Office licensing and Outlook Exchange authentication to fail because the folder generated by those applications no longer matches the authentication tokens that are generated by the original Trusted Platform Module TPM chip.

Your computer trusted platform module has malfunctioned

Most of you might not know what the Trusted Platform Module is. Developed for improving security, TPM is a microchip embedded within the motherboard. It is designed to focus on security-related features, which include storing data. The TPM holds vital information such as confidential certificates, passwords, and encryption keys. The current version of TPM 2. While it provides the respective services, there is a prevailing threat of malfunctioning. What to do if you observe the "Outlook Trusted Platform Module has malfunctioned? Now let's read this article to get the solutions. Before we lead into the solutions to TPM malfunctioning, there are things to consider. TPM, consequently, features multiple error codes and exists in various forms. As we are to teach you the TPM malfunctioning errors, we shall list them. This will give you an understanding of how these errors co-exist in the system. Let's see what kind of error codes you can come across while discussing TPM errors:.

Step 1: Access the "Search" icon on the taskbar and type "Credential Manager" in the available space.

Although the actual reasons for the error are still unknown, we conclude several effective and proven fixes after analyzing extensive user reports on answer. Outlook with Office account keeps prompting for password. If this error persists, contact your system administrator with the error code It affects Outlook login only. So, you need to check if your TPM is working properly.

Although the actual reasons for the error are still unknown, we conclude several effective and proven fixes after analyzing extensive user reports on answer. Outlook with Office account keeps prompting for password. If this error persists, contact your system administrator with the error code It affects Outlook login only. So, you need to check if your TPM is working properly. If not, you can back up your data and clear TPM.

Your computer trusted platform module has malfunctioned

TPMs have two modes, 1. TPM 2. It also requires a bit version of Windows. The Trusted computing group manages the specifications on TPM. Figure 1: TPM 2. It is a firmware-based TPM version 2. Windows TPM. Here are the steps to perform a TPM reset on your Dell computer:.

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February 27, How to disable Microsoft Family features? Here's how you can clean boot your PC: In the Start menu search bar, type sysconfig. They can still become major hindrances to processes like the TPM module. You need to check whether your TPM works correctly. Note: We have to remind you that this operation will disconnect your PC from the domain, and when you are in Home Office, it may not be possible to reconnect it. The current version of TPM 2. Search the community and support articles Outlook Windows Search Community member. Figure 1. Microsoft recommends that you save your work and back up the personal data on your PC before you begin. This article may have been automatically translated. Step 2: Navigate through the drivers and find the "Security devices" category in the list. If you need more information about doing so, contact the manufacturer of your device. The word on the street is that Outlook is wanting MFA. Step 5: Next, you have to check the box of the option "Replace owners on sub containers and objects.

We will show you how to fix it. You may also see error codes like , , and accompany it.

Microsoft Outlook Exchange Error You may receive an Outlook error that is labeled after a system board replacement. Now, you can obtain several fixes from here. Then reverse the changes you made and use your computer as you would. It contains the security information of the Windows device, which can get corrupted. You might also be encountering the problem if TPM is not properly configured in your Windows system. Report abuse. After entering it, an error pops up "Your computer's Trusted Platform Module has malfunctioned. Select the checkbox for the same user and click on Enforce under quick steps. The error is either from this or may be related to using a PIN to sign in. February 27, Hello! They can still become major hindrances to processes like the TPM module. The solution involves changing some entries in the Windows Registry Editor. Additional resources In this article. However, take the time to work your way through the fixes above, and you should be able to get rid of it eventually. Home Support Knowledge Base Article.