Apple id locked

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Learn what to do if you see the Activation Lock screen on your device, or if you're asked to remove Activation Lock on a device that's offline and not in your possession. Follow the onscreen steps to enter the Apple ID and password you used to set up your device or your device passcode. If you don't remember your Apple ID, try to sign in with an email address or phone number that you regularly use for Apple services. Go to www. Sign in with your Apple ID, email address or phone number, and enter your password. If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request. Need more help?

Apple id locked

To start the conversation again, simply ask a new question. The reason why i do not know if it is real or not is because the email mentions an IP Address. Please help. Posted on Jun 2, PM. It's phishing. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Apple will never threaten to lock your account. Also the sent-from address should be apple. Page content loaded. It is a scam. Apple would notify you when you attempt to login, not by email. Also see: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support. I got an email saying my Apple ID is locked?

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To start the conversation again, simply ask a new question. Each time I get in it takes me to account locked for security reasons. Posted on Jul 29, AM. It may ultimately prove very difficult to find satisfactory resolution to forgotten security questions if you get the "not sufficient information" message e. For quite some time now Apple has been very strongly urging users to use Two Factor Authentication instead of security questions.

In my days volunteering here in the Apple Support Community I helped a lot of people with questions about having a locked or disabled Apple ID or a disabled account in the app store and iTunes. This seems to be a common problem, so In this user tip I will have a quick look at the common causes, and common solutions to this problem. Apple locks accounts for several reasons. In most cases, there are concerns about your account safety and security. You will get one of the following messages:. While this all sounds very serious, a simple Apple ID password reset most of the time solves this issue. If you are getting this message when trying to download something in the App Store on your iPhone, iPad, or Mac, it means that there is something going on with your account what cannot be fixed at your end. There can be various reasons why you are getting this message, but we at Apple Support Community cannot help you with this particular issue. Sign in. Sign in Sign in corporate.

Apple id locked

For security reasons, it might take several days or longer before you can use your account again. We know this delay is inconvenient, but it's important so that we can keep your account and information safe. Before you start the account recovery waiting period, try to reset your password. After you request account recovery, you get an email with a confirmation of your request and the date and time of when you can expect to regain access. This email arrives within 72 hours. When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account.

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I don't know if its from Apple or if its a phishing email. User level: Level 1. Was This Page Helpful? Click Unlock Apple ID. If you don't remember your Apple ID, try to sign in with an email address or phone number that you regularly use for Apple services. Even if you erase your device remotely, Activation Lock can continue to deter anyone from reactivating your device without your permission. Get started with your Apple ID. I have been using my phone to text and message. Go to www. Only 3 steps and a few minutes. Reminder : Before you start, make sure that you've enabled Two-factor authentication for your Apple ID. Free Download Get it now. When your Apple ID has been locked for security reasons, the situation becomes quite maddening.

Learn why you were disabled and what to do next. In that situation, you won't be able to do things like buy apps from the App Store or update your Apple ID billing or subscription information.

Page content loaded. ChatTrans NEW. Ask the seller to follow the steps below to completely erase the device. The enter the new password and verify it. Someone just tried to log into your Apple account from a different location. View in context. That was reassuring; I was worried about closing the account because I'd linked all of my bank accounts to the same email address, and I hadn't even noticed the origin address. Find My includes Activation Lock — a feature that's designed to prevent anyone else from using your iPhone or iPad if it's ever lost or stolen. If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request. Welcome to Apple Support Community. Loading page content. If you don't remember your Apple ID, try to sign in with an email address or phone number that you use regularly with Apple Services.