Contact hsbc uae

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At HSBC, your opinions matter. Should you have any compliments, suggestions or complaints about the service you have received, please use one of the following channels. You will be contacted by the committed date with a full response. Click here to send us your compliments, suggestions or complaints. We will always try to resolve your concerns there and then. If this is not possible, we will fully investigate all the issues you have raised and aim to resolve them as quickly as we can, by speaking with you or writing to you. Sometimes it may take a little longer to resolve matters — if this is the case, we will keep you updated on our progress throughout.

Contact hsbc uae

You will not be able to send us a new message or reply to existing messaging instead you can contact us via our "Chat with us" function by tapping the 'Chat' icon on the bottom right of the page. Our phone numbers are changing. From 01 October our phone numbers are changing, and a standard tariff will apply to our new phone numbers. You can chat with us quickly, safely and securely in our digital chat channels. If you have a general enquiry, there's no need to log on. Just select the black 'Chat' button on any of our web pages and one of our agents will be happy to help. If you have an account-related enquiry or a servicing request, you can chat with us via online banking or our mobile banking app. We can help you with:. Log on to online banking, then select the 'Chat' icon at the bottom of the page. New to online banking? Learn how to register. You can also chat with us in our mobile banking app. Simply log on, select 'Profile' then select 'Chat with us'.

HSBC endeavours to join the conversation whenever possible, however must not guarantee to read or reply to all messages sent to official HSBC social media accounts. If your query requires a personal response, contact hsbc uae, our customer care team will follow up with you offline.

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If something goes wrong, we'll do everything we can to put things right. Learn how our complaints process works, and how to escalate your complaint if you're unhappy with our response. The easiest way to make a complaint is by chatting with us or email us at contactus. If you'd prefer, you can contact us another way instead. Once we've received your complaint, we'll let you know we're looking into your complaint within 2 working days. We'll also give you a complaint reference number so we can quickly find your details in future. We'll fully investigate all the issues you've raised and try to resolve them as quickly as possible by speaking with you or writing to you.

Contact hsbc uae

You will not be able to send us a new message or reply to existing messaging instead you can contact us via our "Chat with us" function by tapping the 'Chat' icon on the bottom right of the page. Our phone numbers are changing. From 01 October our phone numbers are changing, and a standard tariff will apply to our new phone numbers. You can chat with us quickly, safely and securely in our digital chat channels.

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HSBC must not guarantee the accuracy of any information that is not posted by us. Please note - By tweeting or commenting on Facebook, personal data may be stored on Twitter's or Facebook servers.. You lodge a complaint today and they go Awol. Go to your nearest branch or customer service unit CSU and we'll be happy to help. Additional assistance through our branches and Call Centre are available for People of Determination. HSBC strongly recommends you to not share any personal data like your name, address, date of birth, bank account number, credit card number etc. They kept on sending a cut and paste messages to keep sending documents even after I had sent a multiple times. You can also chat with us in our mobile banking app. Listening to what you have to say about services matters to us. Visit our Facebook page Visit our Facebook page This link will open in a new window. It only reflects my Current and Credit Card accounts. If you have any customer service enquiries, please send us a tweet on the dedicated Twitter account. Contact Links.

You can set up Voice ID and use your voice as your password. Once you have been verified, we'll put you through to a member of our phone banking team who can access your account details and help you manage your money.

HSBC Premier. It doesn't matter if you bank with us or not. You should always seek independent advice before making such decisions. It is not an appropriate forum to discuss customers' products or financial arrangements. General enquiries. If you have a general enquiry, there's no need to log on. FAB Mobile. If you want to receive email alerts for your transactions, please call the number on the back of your HSBC card. This link will open in a new window. Simply log on, select 'Profile' then select 'Chat with us'. Although it's as an international bank. Listening to what you have to say about services matters to us. Send us your compliments, suggestions or complaints.