F hinds reviews

Hinds - A Family Business Since

My dealings with F Hinds began approximately 8 years ago when I decided I would like a few 9ct rings other than my engagement ring and eternity ring. At first there was no bother at all with F Hinds as I knew my ring size and it was a question of either pick the ring up from a local store or it would be sent by Special Delivery. I made add that I have spent a small fortune with this jeweller and accumulated some nice rings. However, out of the blue after returning items to store because I did not like them or did not fit I was told I had 13 accounts no mention of what this meant or the relevance of these accounts which I hastened to say I did not set them up. I received my first letter from F Hinds. The context of the letter was most unpleasant and I am sure then that this girl was on about accounts and the store losing money because I had made a return and yet they state in their terms and conditions a customer is perfectly entitled to refund an item of jewellery within 30 days and also they have a 14 day Cooling Off Period and I quote "If you or the recipient of your gift are unhappy with any purchase we will try to assist you.

F hinds reviews

I went into the Wolverhampton shop not to long ago and was greeted by a young man. I asked about pendants as I was looking for a gift for my daughters 21st he came out and showed me what the store had while being extremely polite, explained the carat and the stones, he asked me who it was for and suggested some nice pendants based around her birthstone which would make it that bit more special as 21 is a big birthday which I thought was wonderful! I was only looking as her birthday is awhile away, however well done to the Wolverhampton branch, such a kind gentleman you have who obviously takes pride in his job, I'm sure all of the staff do, but credit is due when it's due. I shall be informing my family about F. Hinds and we shall visit again! Stay away the staff are rude and useless we waited 5 weeks for something to be engraved and it came back upside down and with a big mark in it. Got a refund but my girlfriend still does not have what she wanted. Terrible service gutted I didn't check the reviews on here first don't make the same mistake. I bought 2 pairs of gold earrings, in the middle of November, which wasn't cheap, for two of my daughters for Christmas. One of the pairs of earrings wouldn't go in one of my daughters ears and the other pair didn't have a long enough stem to go in my other daughters ears, also they were the musical note earrings with a hinge and when the hinge is put down they were sharp inside the ears. I went back to today, which was the first change I've had, to get a refund. Then she said I could have a voucher or my money back, but when she checked with the manager they said I couldn't have my money back. So I left, this isn't the first time I've had a problem with this shop it's probably about the 7th time.

I believe that as a valued customer, I deserve to be treated with respect and courtesy, regardless of the circumstances. My husband took it in last night to be told the manager would ring first thing today, as yet at 3pm this afternoon still not call, very very poor customer service. Returned to Doncaster store well within f hinds reviews days of purchase date for a refund.

Hinds our number one priority is offering an excellent service, to do this we look to our customers for honest feedback, good or bad. We would love to hear how you feel we could or should have done differently to make your experience that bit better. We appreciate you taking the time to tell us about your purchase and kindly ask that you enter the details of your receipt, e-receipt or online invoice receipt where possible so we can match your review to your purchase. Please feel free to contact us directly via email using the addresses below: Online purchases feedback: onlinesales fhinds. We reserve the right to edit or comment on reviews before publishing, but promise not to distort your views. Reviews are monitored before appearing on the site and are not guaranteed to be used.

My dealings with F Hinds began approximately 8 years ago when I decided I would like a few 9ct rings other than my engagement ring and eternity ring. At first there was no bother at all with F Hinds as I knew my ring size and it was a question of either pick the ring up from a local store or it would be sent by Special Delivery. I made add that I have spent a small fortune with this jeweller and accumulated some nice rings. However, out of the blue after returning items to store because I did not like them or did not fit I was told I had 13 accounts no mention of what this meant or the relevance of these accounts which I hastened to say I did not set them up. I received my first letter from F Hinds. The context of the letter was most unpleasant and I am sure then that this girl was on about accounts and the store losing money because I had made a return and yet they state in their terms and conditions a customer is perfectly entitled to refund an item of jewellery within 30 days and also they have a 14 day Cooling Off Period and I quote "If you or the recipient of your gift are unhappy with any purchase we will try to assist you. As your purchase, will have been made through distance selling methods i. This is known as a "cooling" off period and is extended to 30 days from the date of dispatch under our returns policy.

F hinds reviews

Hinds high-street jewellers you see today. Established in , our independent, family-owned high-street jewellery store has been helping you celebrate those special milestone moments for over years. We offer an extensive selection of jewellery, ranging from diamonds , gold and silver jewellery , watches and clocks , to gifts and collectibles , as well as our magnificent collection of engagement rings and wedding rings. As renowned jewellers, allow us to assist you in finding the perfect present for a loved one or perhaps a keepsake for yourself. Since our inception, our jewellers have been delivering quality products tailored to every budget. Offering over high-street stores across the UK, our fully trained staff are experts in assisting you with all your jewellery needs.

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So I returned it to store. They looked ok but was not allowed a close look when purchasing. Report this review. Rory E. Write A Review Ask A question. I must write about my experience with their Gosport store when I took back a ring which did not fit and the store manager was 30 minutes on the phone to Head Office to see whether or not he could make a refund. How long does it take?? They then passed me the watch ,which they said was working. Hinds Our helpful community of likeminded people will be happy to answer any questions that you have. Richard D. We are now left with no ring! Unfortunately, my watch came back scratched all around the bezel and even some of the numbers had been completely blacked out due to the white markings being scratched off.

Find the actual opening hours of F Hinds in our branch locator. F Hinds has over establishments in the UK, Bristol is the city with the most establishments, followed by Blackpool and Liverpool.

My finger was measured instore and I was told it was a size N and that I would have to wait two weeks for the ring to arrive as they didn't have my size instore. Called them said be another week. I then received an email to state that now the cost would be 3 times the amount! Remove a product from the list before doing the comparison. I wear 4 other rings constantly and wanted a reminder of my mum after she died. The ring was still to big and I could see the join where the ring had been soldered back together. My husband has just opened up watch battery intact - still old one probably as not working. On 3 separate occasions for my engagement ring. Thank you for replying, it's my 2nd wedding anniversary on Mon, I,m 62 not that makes a difference, but feel I like you have been treated appalling, so upsetting. Cambridge - Posted 2 weeks ago. Redditch - Posted 3 days ago. Don't use this shop!