Help.www.flannels

For affiliate enquiries please contact our Customer Services.

Return your online order in a few easy steps. You have 28 days to return your order from the date it's delivered. Exclusions apply, please see our Returns Policy below for more details. If your item is faulty, incorrect or exceeds 10kg in weight, please contact our Customer Service team ahead of making a return. Login to our returns portal using your order number and email address. Select your preferred tracked returns service. We have print at home, paperless and collection options available.

Help.www.flannels

This may lead to variation in finish, colour and fabrication. Please take the utmost care when washing and wearing as jewellery, finger nails and harsh detergents can harm delicate fabrics and finishes. Beads may change in colour with time and wear, adding to the charm of each piece. If you have purchased items in-store, please contact the store you have purchased the items from and our friendly staff will be happy to advise you of what our in store policies are. There are no refunds on discounted items unless they are faulty and returned within 14 days of purchase. Items placed in your cart are not secured until paid for and may still be available to other customers. Please check your cart before paying to ensure all sizes, colour and styles are correct as FLANNEL does not offer returns or exchanges for wrongly purchased items. Items purchased at full-price and meet our terms and conditions can be returned for a refund, credit or exchange. Please follow steps outlined below:. If you would like to return an item s , please ensure your items s comply to the above conditions. Within 14 days of placing your order please email hello flannel.

In-store purchases must be returned to a store to be processed.

If your order is particularly heavy it may be subject to extra delivery charges. If any order is subject to extra delivery charges you will be advised of the additional cost before delivery of your order begins. You have the option to cancel the order if you do not wish to pay any additional delivery costs. Please note we are currently unable to deliver to PO Boxes. Some items cannot be cancelled or returned, click here for more details. Delivery options.

Return your online order in a few easy steps. You have 28 days to return your order from the date it's delivered. Exclusions apply, please see our Returns Policy below for more details. If your item is faulty, incorrect or exceeds 10kg in weight, please contact our Customer Service team ahead of making a return. Login to our returns portal using your order number and email address. Select your preferred tracked returns service. We have print at home, paperless and collection options available. Keep an eye out for updates and tracking. Most returns are processed in a few days, but the money can take up to 14 days to appear back in your account.

Help.www.flannels

Flannel has to be on the list of almost everyone's favorite fabrics. It is soft and fuzzy and makes you think of cuddling up by the fireplace in pj's. It is readily available at nearly any fabric shop and overall is a great, low-cost affordable fabric to sew with.

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Returns and exchanges for in-store purchases. If you still need help, you can send us an email. We act as a credit broker and not a lender, and are an appointed representative of Frasers Group Credit Broking Limited who are authorised and regulated by the FCA firm reference number: Please note that this does not affect your statutory rights. Simply select exchange and comment with the size required. This applies to all items that are returned. We will do our best to provide you an outcome within hours and will contact you via phone or email to advise you. No returns will be accepted without valid proof of purchase, so please make sure you have your receipt with you. Click Here to view our UK delivery options. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. We will send you an email when your refund has been processed. Delivery Type. You have 28 days to change your mind from after you receive your order, in order to return your goods to us. You will be refunded no later than 14 days after the day Flannels receives the items you are returning back from you.

We're sorry to hear you are experiencing problems with our website, please see below for some suggestions that should help:. Please note: If you're experiencing any issues specifically with making a payment, such as during checkout, you may need to contact the payment provider directly to troubleshoot payment errors and check on your account. If you've tried all the above and are still struggling, please get in touch with our Customer Services team and we'll get this sorted for you.

Good to know Partner Program product returns address. If you want a full refund for your online order, you must return it to our online warehouse. Please send your return via express post. Tier 2 : if more than 30 days have passed after you received the goods, you can claim a repair or a replacement of the defective item but not a refund. You have 28 days to change your mind from after you receive your order, in order to return your goods to us. You have a legal obligation to take reasonable care of the items while they are in your possession. Please return each order separately and include any packaging that forms part of the goods with your valid proof of purchase. If your order consists of multiple items or parts which are delivered on different days, then the cancellation period in respect of your whole order ends on the day, 28 days after the day on which the last of the items or parts are delivered to you or a person you have nominated to receive the order. Please allow up to 14 days for any refunds to appear in your account. In order to make a return, please first reach out to the Flannels Customer Service team including any images of faults in order to obtain a Returns Number, which is to be included on the returns note.