How to make appointment for genius bar

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Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories.

How to make appointment for genius bar

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. In some cases, depending on your Apple warranty , Geniuses will simply replace your device. Some repairs, like damaged laptop screens and motherboards, for example, may require depot service. A Genius can take your device and ship it out for repairs, and the serviced item can be mailed directly to your home when the repair is complete. Quick tip : If possible, back up your device before taking it to a Genius Bar. This is especially important if swapping your device with a replacement is necessary. Before you go directly to an Apple Store and try to get the attention of a Genius, start online or with a phone call. The Genius Bar allows for a very limited number of walk-ins each day, and if you arrive without an appointment, you might need to wait quite a while to be seen — or turned away entirely. Instead, the best place to start is on the Apple Genius Bar website, where you can describe your issue.

You may also attempt simple fixes, including force restarting your iPhone or iPador rebooting your Mac in diagnostic mode to discover the issue.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. Just click on the Visit the Genius Bar option. You can then pick the one closest to you, or the one with the most or soonest appointments available. Click on the time you wish to book and your appointment will be confirmed automatically. It will also be useful for you to bring a photo ID with you, which matches your reservation name. Fancy yourself a bit of an Apple Genius? Read How to get a job working as an Apple Store Genius.

How to make appointment for genius bar

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you.

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Found in Apple retail stores, it also offers classes and workshops. You'll now see a list of your nearest Apple Stores with a Genius Bar. Making an Apple Genius Bar Appointment. To find your closest Apple Store or another authorized service provider, enter your zip code or let your browser access your Current Location. Although these can be helpful, you can bypass the process by using the Apple Store app on your iPhone or iPad. There are many service providers that Apple trusts with support. When you make a purchase using links on our site, we may earn an affiliate commission. Tell us why! You can opt-out at any time. Measure content performance. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Was this page helpful?

Aside from their devices, one of the things I love the most about Apple is their stellar customer support and service. Apple Support has got you covered regardless of the kind of Apple device you have and the help you need. Making a Genius Bar reservation might be your best bet if you need hands-on hardware support.

Learn more Sign up. There are a number of options, but to get a Genius Bar appointment, choose Bring in for Repair different options are presented depending on the kind of problem you selected at the beginning, but always choose options for repair or Genius Bar. Measure advertising performance. Creative Tech Support. Click Sign in under View your products. Click Choose this location. Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. You'll be taken to Apple's site to make changes there. After you make your appointment, you'll receive an email with your reservation details. For issues that don't necessarily require a visit to a Genius Bar certain software issues , you'll be recommended to speak with an agent, either by live chat or by phone, which you can do by clicking on whichever method you'd prefer. You can use these options or, if you really prefer an in-person appointment, just select The topic is not listed in step 2 above. Develop and improve services.